- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Wider Circle (Mcallen, TX)
- As a Contact Center Specialist at Wider Circle's remote contact center , you will play a crucial role in connecting with current and potential members and ... document member interactions and update records in the outreach center database. + Meet or exceed daily and monthly...monthly call targets and performance metrics. + Collaborate with team members and supervisors to refine engagement techniques and… more
- Pearl Interactive Network (El Paso, TX)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more
- TIAA (Frisco, TX)
- …industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... But this is so much more than a call center job. As a Financial Services Consultant, you will...application please use one of the below options to contact our accessibility support team : Phone: ###… more
- PennyMac (Plano, TX)
- …through the complete mortgage journey. A Typical Day As the Sales Contact Center Specialist, responsibilities will include performing key functions within ... proper routing of inbound customer calls to appropriate groups.The Contact Center Specialist will: + Perform high-volume...the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our… more
- Bank of America (Addison, TX)
- KYC Contact Center Proficiency Coach - Consumer AML Ops - Bilingual Spanish Required Addison, Texas **To proceed with your application, you must be at least 18 ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Addison/KYC- Contact - Center -Proficiency-Coach Consumer-AML-Ops Bilingual-Spanish-Required\_25029610) **Job Description:** At Bank… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team , vendors ... + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to a variety of audiences. + Willingness to work in a dynamic team environment. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending ... on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification ... Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field +… more