- Amazon (Houston, TX)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... and working across AWS as #OneTeam. The Area Specialist Team is made up of deep domain experts who...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- Regions Bank (Houston, TX)
- …logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Supervisor oversees the day-to-day operations of a team ... policies and procedures that drive performance and promote the Contact Center culture + Answers questions from...and Competencies** + Ability to work effectively in a team environment + Motivated team player with… more
- Kelsey-Seybold Clinic (TX)
- …business acumen in addition to strong analytical skills. **Job Title: Contact Center Business Analyst** **Location: Pearland Administrative Office** ... years active experience in business analysis, specifically related to contact center statistics 1 year experience as...is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together… more
- TIAA (Frisco, TX)
- …industry. Over 1600 current associates began their TIAA journeys in our National Contact Center (NCC) and later changed course, ultimately arriving in entirely ... But this is so much more than a call center job. As a Financial Services Consultant, you will...application please use one of the below options to contact our accessibility support team : Phone: ###… more
- ManpowerGroup (Houston, TX)
- We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects ... of Cloud technology for the Contact Center . You will be responsible for...work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others… more
- Bank of America (Addison, TX)
- Consumer AML Operations KYC Contact Center Phone Agent - Bilingual Addison, Texas **Job Description:** At Bank of America, we are guided by a common purpose to ... customer service excellence utilizingrelationship-buildingand problem-resolution skills in a call center environment. + Exceeds monthly efficiency objectives and maintains… more
- PennyMac (Plano, TX)
- …through the complete mortgage journey. A Typical Day As the Sales Contact Center Specialist , responsibilities will include performing key functions ... routing of inbound customer calls to appropriate groups. The Contact Center Specialist will : + Perform...the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our… more
- ARAMARK (Richardson, TX)
- …and coordinates the service requests Works closely with management and the dispatch team to communicate needs and ensure timely guest service Handles and maintains ... of all records and documentation of service requests; uses software to log activity Provides customer service and maintains a friendly and effective demeanor toward customers, guests, clients, and co-workers Other duties and tasks as assigned by manager At… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification ... Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field +… more
- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... and results-driven Team Leader to oversee a team of call center agents. This role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more