- Mass Markets (TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... and results-driven Team Leader to oversee a team of call center agents. This role...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Truist (Arlington, TX)
- …or equivalent education and related training or experience 2. Three years of client contact center experience or three years of combined leadership experience in ... a supervisory or escalation support role 3. Thorough knowledge of branch and/or contact center procedures, policies, etc. 4. Proficiency in computer applications… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... for someone like you to manage and support a team of customer service agents working on a variety...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Amazon (Austin, TX)
- …to own them to completion. The Principal Technical Program Manager for AWS Data Center Design Engineering Team owns the successful development and delivery of ... people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain...the next generations of data center designs and innovations from concept to at-scale global… more
- Mass Markets (Killeen, TX)
- …in the industry. The call center representative position is a full-time contact center position that combines both inbound customer service and sales. In ... and upsell customers on new products and services. Prior contact center experience isn't required; candidates with...you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and… more
- Mass Markets (Killeen, TX)
- …This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses, ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer ... technical support, inside sales, or back-office support in a contact center environment is a plus. To...exceptional service, you must be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more
- Mass Markets (Killeen, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …This is an on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, ... technical support, inside sales, or back-office support in a contact center environment is a plus. To...information + Appropriately escalate customer issues with the managerial team + Ensure first call resolution through problems solving… more
- Amazon (Dallas, TX)
- …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more