- Kyndryl (Tallahassee, FL)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Deloitte (Miami, FL)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead ... Our Deloitte Customer team empowers organizations to build deeper relationships with...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- Bosch (Fort Lauderdale, FL)
- …field. + Strong computer skills including MS Office. + 4 years of experience as a Team Lead in Shared Service Center . + Leadership. + Accountability. + ... Salary commensurate with market rates, Shift Differential Payment **Job Description** The Admin Team Leader of the Customer Service Team in the automotive sector… more
- Humana (Tallahassee, FL)
- …**Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- TekSynap (FL)
- …and maintaining P25 infrastructure equipment. **Overview** We are seeking a Wireless Network Operations Center Lead to join our team supporting a National ... **Responsibilities & Qualifications** **RESPONSIBILITIES** Wireless Network Operations Center Lead is responsible for coordinating...and Land Mobile Radio (LMR. Service). Serve as the lead point of contact (POC) for government… more
- USAA (Tampa, FL)
- …various responsibilities divided amongst the following lines of business within USAA P&C: Contact Center Excellence, First Party Injury, Third Party Injury, and ... areas: First Party Injury Claims, Third-Party Injury Claims, P&C Litigation Claims, or Contact Center Process Expertise experience. + Prior experience in claims… more
- USAA (Tampa, FL)
- …consulting, and/or process engineering/optimization. + 3 years of direct team lead , supervisory or management experience. + Experience ... As a dedicated Director of Business Process Ownership, you will oversee a team of business professionals that are responsible for the end-to-end aspects and overall… more
- Mass Markets (FL)
- … center or customer service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of key performance metrics such as ... and results-driven Team Leader to oversee a team of call center agents. This role...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Bosch (Fort Lauderdale, FL)
- …Salary commensurate with market rates, Shift Differential Payment **Job Description** The Team Lead will act as a contact point for all aspects of operations ... within their responsibility. Each Team Lead will have a ...service level metrics and will be the point of contact for all Specialists on duty during their shift.… more