- Pearl Interactive Network (Tallahassee, FL)
- …and contact - center capabilities. Pearl's focus areas include contact center services, behavioral and mental health, and helpdesk/digital transformation. ... case studies, digital demand gen) that highlight Pearl's consultative, compassionate contact - center model. + Monitor market trends, competitor activity, and… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... + 3-4 years of experience working as a call center trainer or team leader. + Proven...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Black & Veatch (Jacksonville, FL)
- …schedules, outlines, writing templates, compliance matrices, and presentations for the proposal team . * Lead and/or participate in the development of compelling ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...**Pursuits Strategist** , you will have the opportunity to lead and manage the pursuit of large and/or complex… more
- Verint Systems, Inc. (Tallahassee, FL)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... in articulating, differentiating, and positioning Verint DaVinci AI. + Lead Product, Sales, Solutions, and Services team ...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- BJs Wholesale Club (Orlando, FL)
- Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. ... Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic...accountable . + Acts with honesty and integrity and lead with the member in mind to address any… more
- Mass Markets (FL)
- …enhancements to improve efficiency and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- University of Miami (Coral Gables, FL)
- …and appointment bookings. + Develop administrative tasks and assign responsibilities to each lead tutor. + Conduct weekly team meetings with all lead ... primary role is to train new tutors, manage the lead tutors, and support the daily operations of tutoring...email inquiries. This position will work collaboratively with Camner Center staff, tutors, faculty, and other campus departments to… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... the company's footprint in the BPO space. + Sales Team Development Recruit, mentor, and lead a...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... aligned with the company's long-term goals and vision. + Team Management & Development Build, lead , and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more