- Molina Healthcare (San Antonio, TX)
- …by modeling our vision and values in their daily actions. * Dynamic leadership for Contact Center management team and agents. * Partners with Health Plan, ... goals for service and compliance. This role will support contact center operations for all LOB's &...inquiries, service requests, suggestions and complaints. Directly and through team members resolves both member and provider inquiries and… more
- Pearl Interactive Network (El Paso, TX)
- …work environment by providing support, guidance, and mentorship to the contact center team . + Lead initiatives to improve employee engagement, retention, ... The **Operations Site Managers (OSM)** is responsible for overseeing daily contact center functions, ensuring optimal workforce management, maintaining quality… more
- Cardinal Health (Austin, TX)
- …limited to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring ... Oversight of clinical training, coach, teach, train, and mentor team members while monitoring individual and team ...in addition to standard HR responsibilities as a people leader . + Open job requisitions, conduct interviews, and provide… more
- Sharecare (Austin, TX)
- …agents, ensuring consistent performance and professional growth. + Act as the main point of contact for the call center team , addressing their needs and ... The Employee Experience Lead will manage a team of call center agents, handle high-level... Lead and manage the employee support call center , ensuring the team provides high-quality assistance… more
- Mass Markets (TX)
- …looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance ... service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... support them with your leadership and expertise. As the team coach and leader , you will be...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Emerson (Austin, TX)
- If you are a Sales Leader in the Data Center and Building Automation industry looking for an opportunity to grow, Emerson has an exciting opportunity for you! We ... center and building automation markets while leading a team of sales engineers. You'll play a meaningful role...Will Be:** + Developing and implementing strategic plans to lead and grow key data center and… more
- Walgreens (Northlake, TX)
- …acting as the front-line leader for Centralized Services pharmacy fulfillment center . Provides daily support to Centralized Services team members to ensure ... Center **Company Indicator:** Walgreens **Employment Type:** **Job Function:** Customer Contact Center **Full Store Address:** 4100 DALE EARNHARDT… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more
- Amazon (Houston, TX)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... and working across AWS as #OneTeam. The Area Specialist Team is made up of deep domain experts who...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more