- Mass Markets (Killeen, TX)
- …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Hilton (Addison, TX)
- …to a hospitality company with an award\-winning culture\. On the Software Engineering \- Contact Center team reporting to the Director Principal Platform ... Architect, you will support projects including our Next Gen Contact Center Platform, Reservation and Booking System,...rest of our benefits At Hilton, we believe every Team Member is a leader \. We are… more
- Wells Fargo (Irving, TX)
- …** Lead Business Execution Consultant** to support the transformation of ** Contact Center Operations** through data strategy and modernization initiatives. ... At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving...data environments, vendor tools, and software solutions aligned with ** Contact Center as a Service (CCaaS)** .… more
- Mass Markets (TX)
- …looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance ... service environment. + Proven experience in a supervisory or team lead role. + Strong understanding of...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... variety of commercial, state, and federal projects. As a team coach and leader , you'll play a...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Truist (Arlington, TX)
- …or equivalent education and related training or experience 2. Three years of client contact center experience or three years of combined leadership experience in ... a supervisory or escalation support role 3. Thorough knowledge of branch and/or contact center procedures, policies, etc. 4. Proficiency in computer applications… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... support them with your leadership and expertise. As the team coach and leader , you will be...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Emerson (Austin, TX)
- If you are a Sales Leader in the Data Center and Building Automation industry looking for an opportunity to grow, Emerson has an exciting opportunity for you! We ... center and building automation markets while leading a team of sales engineers. You'll play a critical role...Will Be:** + Developing and implementing strategic plans to lead and grow key data center and… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible... operations, including staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and… more
- Kyndryl (Austin, TX)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more