- Capgemini (El Paso, TX)
- …in solutioning & operating Contact Centers. + Experience in crafting Contact Center solutions closely with leads and clients, with emphasis on ... + Disaster Relief **About Capgemini** Capgemini is a global leader in partnering with companies to transform and manage...the client and consumer experience and successful execution of Contact Center pursuits. + Should be able… more
- The Walt Disney Company (San Antonio, TX)
- …and execution of Workforce Theory and Best Practices to include all contact center operations and metrics. You will lead an operation that operates 24x7x365 ... this is a great role for you. As the leader of the Workforce Optimization Team in...+ Handle complex, escalated, or urgent issues related to contact center management + Interview and hire… more
- Biomat USA, Inc. (Texarkana, TX)
- …plays a critical leadership role in the day-to-day operations of the plasma donor center . As a senior frontline leader , this role is responsible for overseeing ... and continuous improvement. **Primary Responsibilities:** + Serves as acting leader in the absence of the Center ...to donor throughput, quality, and productivity. + Partners with Center Manager and Quality team to identify… more
- Mass Markets (TX)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader . + Proven experience in designing and ... a dynamic and experienced Training Specialist to join our team . This role is critical in ensuring that new...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Verint Systems, Inc. (Austin, TX)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT ... in articulating, differentiating, and positioning Verint DaVinci AI. + Lead Product, Sales, Solutions, and Services team ...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …through commercial registration and product distribution. **Job Description** + This critical leader will inspire and develop a team of Quality professionals, ... clinical and PV data through robust Quality processes. + ** Team Leadership:** Lead , mentor, and develop a...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If… more
- Concentrix (Austin, TX)
- …, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... considerations + **Telephony Knowledge** (Preferred): Experience with SIP protocols, contact center technologies, or voice systems **Leadership Skills**… more
- Encore (San Antonio, TX)
- …the UK, Europe, the Middle East, and beyond. As a key player in our team , you'll help uphold Encore's position as the premier global provider of event rigging ... to shape the future of the industry with a leader at the forefront of innovation and excellence. Discover...our focus on you. At Encore, you'll join a team that delivers innovative event solutions that can vary… more
- Amazon (Dallas, TX)
- …team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role ... AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens… more
- Mass Markets (TX)
- …enhancements to improve efficiency and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more