- CVS Health (FL)
- …serve as the AI Subject Matter Expert (SME) and Business Product Owner for contact center technology supporting the Retail Customer Care organization. In ... You will be responsible for leveraging advanced AI skillsets to optimize contact center technology , with a strong emphasis on prompt engineering to… more
- Molina Healthcare (Miami, FL)
- …**Experience** + 12+ years of progressive experience in Unified Communications, Collaboration, or Contact Center technology leadership. + 5+ years in a ... technologies that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions… more
- Coinbase (Tallahassee, FL)
- …through technology and automation. * Background in global-scale customer support or contact center technology . *Nice to haves:* * Experience in fintech, ... contact information. For quick access to screen reading technology compatible with this site[ click here to download](https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn)… more
- MyFlorida (Tallahassee, FL)
- …from the most seasoned and talented team members on the floor. You will learn contact center technology and retirement laws in a classroom setting. After ... * Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.… more
- MyFlorida (Tallahassee, FL)
- …from the most seasoned and talented team members on the floor. You will learn contact center technology and retirement laws in a classroom setting. After ... the areas of insurance, retirement or social security, administration, call center , customer service, fiscal work, statistics, personnel, or any other combination.… more
- Deloitte (Miami, FL)
- …applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy, multi-channel routing, self-service ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Verint Systems, Inc. (Tallahassee, FL)
- …Management programs. Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology , call recording, Speech Analytics, ... help complete a complex product sale. * Ability to grasp and describe technology concepts using terminology that an operations person or executive can understand. *… more
- Deloitte (Miami, FL)
- …affect customers, partners, constituents, and the workforce. We are looking for a Contact Center Engineer who has hands-on experience with cloud-based contact ... with senior team members to translate client business needs into effective technical contact center solutions and value propositions. + Participate in client… more
- TD Bank (Jacksonville, FL)
- …this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Contact Center Representative II - TDAF services our auto loan customers, ... while promoting strong and lasting Customer relationships in a fast-paced, inbound Contact Center environment by providing quality Customer service and solutions… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more