- Amazon (New York, NY)
- …team The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... Experience in design/implementation/operations/consulting with distributed applications - Experience in contact center operations Preferred Qualifications - Experience… more
- Amazon (New York, NY)
- …scientific community About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges....With Amazon Connect, you can create your own cloud-based contact center and be taking calls in… more
- TEKsystems (Rochester, NY)
- …law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for ... collaborators, helping customers capitalize on change and master the momentum of technology . We're building tomorrow by delivering business outcomes and making… more
- Guardian Life (New York, NY)
- …customer experience, and IT teams to integrate solutions into existing platforms and contact center operations. + Security & Compliance: Ensure all initiatives ... self-service technologies. Your role is pivotal in understanding the impact of technology in optimizing Guardian's business portfolio. **You will:** You will… more
- Cardinal Health (Albany, NY)
- …to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring team members ... Test / Solution / Approve program changes including those related to Information Technology , platform upgrades, and modifications to program business rules. +… more
- Capgemini (New York, NY)
- …or in-house defining marketing campaigns/strategies, customer segmentations, sales growth strategies, contact /service center expertise, or similar to help a ... growth. Capgemini Invent is an integral part of Capgemini, a global business and technology transformation partner, helping organizations to accelerate their… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... scam, please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka America Pharmaceutical Inc.,… more
- Amazon (New York, NY)
- …with AWS. The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such ... (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to… more
- Guardian Life (New York, NY)
- …customer experience, and IT teams to incorporate solutions into current platforms and contact center operations. + Security & Compliance: Make sure all ... + Effective communication and collaborator management skills to bridge the gap between business and technology . **You will:** + Strategic Leadership: Develop and… more
- Pfizer (New York, NY)
- …Capability Center 's transformation backlog. + Align with Creation Centers, Business Units, and Enterprise Product Management (EPM) to ensure product ways of ... - Product Transformation & Enablement** within the Product Capability Center , you will play a critical role in shaping...MBA or Master's degree in a relevant field (eg, Business , Technology ) + Prior experience as 0… more