- Deloitte (Miami, FL)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... biggest problems that affect customers, partners, constituents, and the workforce . Work You'll Do Are you an experienced, passionate...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- Chewy (Plantation, FL)
- …teams in a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations, workforce management tools (eg, ... **Our Opportunity:** Chewy is seeking a ** Manager of Workforce Analytics** to lead...system enhancements align with and support the success of contact center operations. + Reporting and Data… more
- Chewy (Plantation, FL)
- …years industry experience in lieu of degree). + 2-3 years of multi-channel contact center management experience ( Workforce Management strongly preferred), ... **Our Opportunity:** Chewy is seeking a Manager , Workforce Analytics I to join...+ Ability to make agile judgment decisions in ambiguous contact center performance conditions. + Proven analytical… more
- Teleperformance USA (North Lauderdale, FL)
- …utilized by assigned projects (Blue Pumpkin, IEX, Aspect, etc.)** + **Knowledge of contact center dynamics and company operations within an ACD environment** + ... **Category :** ** Workforce Management** **About TP** **TP is a global,...assignments as required and as assigned by supervisor or manager .** + **Thrives as a team player in a… more
- Humana (Tallahassee, FL)
- …Recording, Workforce Management, AI/ML, Chatbots etc. + Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ... as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys...application at Humana's secure website. + Position reports to Manager , Technology Solutions, IT HPE - Digital Channels &… more
- NANA Regional Corporation (Merritt Island, FL)
- The Business Management Senior Manager is a key leadership role responsible for overseeing the financial, procurement, HR liaison, IT, and inventory management ... Strategic Planning** + Provide financial expertise and support to the Program Manager (PM), ensuring effective financial planning, forecasting, and reporting. + Lead… more
- Kelly Services (Jacksonville, FL)
- **Project Manager ** Kelly Services is currently seeking a Project Manager for one of our top clients in Jacksonville, FL. + Kelly Outsourcing Consulting Group ... of Kelly Services, Inc., is currently seeking a Project Manager for a long-term engagement at one of our...quality, schedule, budget, resources, and risk. Serves as primary contact for client and team queries and concerns. +… more
- MyFlorida (Tallahassee, FL)
- …manager is responsible for advising executive management, developing workforce strategies, managing budgets, and ensuring high-quality project delivery. ... MANAGER , EMERGING TECHNOLOGY - 55010331 Date: Aug 20, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website… more
- Carrington (Jacksonville, FL)
- …+ Ensure that new system changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly. + Manage programs and queries to ... and work remote from home!** The Business Support Services Manager is responsible for leading a team that is...and processes including delinquency dialer routines, call routing and contact center fundamentals preferred. + Ability to… more
- Allegis Global Solutions (Jacksonville, FL)
- …point of contact for their hiring needs. The Recruitment Relationship Manager will work collaboratively with and provide direction to the Recruitment Sourcing ... idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design...Job Description The key focus for the Recruitment Relationship Manager I is to lead the successful fulfilment of… more