- Broadview FCU (Albany, NY)
- …taking call types such as online banking, loan inquiries, stop payments, debit card issues, credit card inquiries, ACH transactions. + Provide accurate ... accounts and ATM/debit cards and submit disputes. + Process credit card payments, transfers, fees, and all...skills and attention to detail. + Proficient in using call center software and computer applications. +… more
- Broadview FCU (Buffalo, NY)
- …member issues and escalations with professionalism, accuracy, and empathy within a call center environment . This role supports financial transactions, ... first-contact resolution and a positive member experience within a call center environment. + Adherence to ...cards and disputes. + Review and process loan and credit card applications, providing clear and accurate… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- Call Center Representative Full Time -...EDI transactions sets (ASN's and 810 invoicing) + Settling credit card transactions + Attending trade shows ... on site New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer… more
- InstaCare EMS (Brooklyn, NY)
- …coverage, benefits, and co-pays + Manages high volume phone calls + Processes credit card payments + Dispatches appropriate ambulance resources using radio codes ... InstaCare EMS is seeking new and experienced Emergency Medical Call Takers & Dispatchers to work from our Brooklyn headquarters located in Coney Island. What We… more
- New York State Civil Service (Albany, NY)
- …BSC Help Center *Oversee a team of customer service representatives using call center software, handling escalated inquiries as needed.*Conduct both written ... staff in the areas of Accounts Receivable and Payable, Purchasing, Travel and Credit Card , Payroll, Personnel Administration and Benefits, and Time and… more
- US Bank (New York, NY)
- …Answer incoming calls and assist customers with questions and concerns related to their credit card accounts. Process and respond to US Bank customer inquiries ... service using digital tools Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. We offer the… more
- Albany Medical Center (Albany, NY)
- …responsibility + Responsible to discuss financial obligation of patient and collect via cash, credit card or check + Responsible to explain regulatory forms and ... on eligibility response or estimate for services. For Access Center and Birthplace: Must be able to work in...Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate… more
- Albany Medical Center (Albany, NY)
- …responsibility + Responsible to discuss financial obligation of patient and collect via cash, credit card or check + Responsible to explain regulatory forms and ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...required Thank you for your interest in Albany Medical Center ! Albany Medical Center is an equal… more
- Albany Medical Center (Albany, NY)
- …responsibility + Responsible to discuss financial obligation of patient and collect via cash, credit card or check + Responsible to explain regulatory forms and ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...obligations Thank you for your interest in Albany Medical Center ! Albany Medical is an equal opportunity employer. This… more
- Albany Medical Center (Albany, NY)
- …in the operation of standard office equipment (Adding Machine, Fax, Photocopier, Credit Card Machine) and clinical equipment (Sphygmomanometer, Electronic Vital ... outcomes). + The plan is updated with every phone call , office visit, inpatient admission, etc. + Coordinates and...responsibilities. Thank you for your interest in Albany Medical Center ! Albany Medical is an equal opportunity employer. This… more