- Kyndryl (Raleigh, NC)
- …center transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive modernization of ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management , People:** + Lead by example;… more
- Verint Systems, Inc. (Raleigh, NC)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX ... fixing problems and providing above and beyond type of customer service. They have a high sense of urgency...and/or functionality questions within the software based on the application , data source or integration with external applications… more
- Grant Thornton (Raleigh, NC)
- …the design of end-to-end client experiences for the retention & expansion stage (post- sales ) of the client journey + Analyzing customer insights (from external ... Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the...methodologies + Strong understanding of marketing technology platforms including CRM , marketing automation, and content management systems… more
- Mass Markets (NC)
- … Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology ... considered for this role, you must complete a full application on our company careers page, including all screening...but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule… more