- SAP (Newtown Square, PA)
- …are early in their career. **Who You'll Become** The Customer Success Manager ( CSM ) works directly with customers to guide them through their business journey with ... our solutions. The CSM works to increase customer satisfaction, retention, renewals, references,...for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle,… more
- SAP (Newtown Square, PA)
- …fingertips. **What you'll do:** Position title: SAP iXp Intern - Business Suite CSM Operations Location: Newtown Square or East Coast Areas (Hybrid) Contract period: ... (extendable) Working hours: 40 hours/week As a Business Suite CSM Operations Intern, you will engage directly with global...to be driven worldwide for the SAP Solution Areas. CSM Operations focuses on the successful creation, deployment, and… more
- Teleperformance USA (PA)
- …understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM , and ITOM platforms.** + **Conduct compelling product demonstrations, proof of ... pre-sales or technical consulting roles, with a strong focus on ServiceNow ITSM, CSM , and ITOM products.** + **Demonstrated ability to design and present complex… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …preparation of training packets for acceptance agent seminars. Assist CSM with passport acceptance facility certification and update corresponding acceptance ... facility databases. * Assist CSM in maintaining and cataloging electronic records of passport...acceptance facility program managers under the direction of the CSM . * Communicate with stakeholders, such as: Congressional offices,… more
- Beemac Logistics (Pittsburgh, PA)
- …after achieving sales goals and KPIs benchmarks. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM , you will act as a business owner, ... of business continually and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling to increase sales. +… more
- Beemac Logistics (Pittsburgh, PA)
- …after achieving sales goals and KPIs benchmarks. What makes a successful Client Solutions Manager ( CSM ): + As a successful CSM , you will act as a business owner, ... of business continually and consistently! Day to Day Functions of a Successful CSM : + Call existing customers and utilizing Partnership Selling to increase sales. +… more
- Merck (West Point, PA)
- **Job Requirements** The Customer Service Management ( CSM ) team has responsibility to drive, manage and implement remote two-way customer service engagements. The ... CSM team manages customer, consumer and employee service interactions...for all our products/vaccines and company information requests. The CSM team also serves as the designated point of… more
- PagerDuty (Harrisburg, PA)
- …such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and ... impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a… more
- RELX INC (Philadelphia, PA)
- …. This Commercial Operations team works diligently to support global Sales and CSM teams on multiple fronts. This position will be responsible for providing ... upport to internal c lient s. This role partners closely with the Sales and CSM team s as well as other departments to support deal flow, curate Salesforce… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …greets," set-up training sessions, conduct office tours, etc. * Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities. ... organizations, USPS, Lockbox, and other Government Agencies under the direction of the CSM . * Identify and take initiative to report trends or patterns in the… more