- Teleperformance USA (IL)
- …the limit!** **Purpose** **We are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer ... understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM , and ITOM platforms.** + **Conduct compelling product demonstrations, proof of… more
- Capgemini (Chicago, IL)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst / ATF Test Lead **Location:** Remote, US **Travel:** 25% **Job description:** ... * Experience being a Business Analyst of Business process Consultant for 6 ServiceNow projects- or less of large...for 1 of the ServiceNow modules (ITSM,HRSD, ITOM, ITAM, CSM , or others) including: * Creating the workshop decks… more
- Capgemini (Chicago, IL)
- **Job Title** : Principal Tools Consultant - Customer Workflow / UX/UI **Location** : Chicago, IL; Atlanta, GA; Houston, TX; Dallas, TX; New York, NY; Bridgewater, ... Development of Customer Workflow UX/UI requirements (Service Portal, Mobile App, CSM components) * Participate in design workshops and design reviews, including… more
- Capgemini (Chicago, IL)
- …**Key Responsibilities:** * Proven experience as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. ... **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management ( CSM ) | ESM - D2 Location: Dallas, Texas Reports to: ESM Solution… more
- Eliassen Group (Springfield, IL)
- …- Earn a seat at the leadership table by being a valued consultant for dealing with complex problems. **Experience Requirements:** + 5+ years of experience ... in a dedicated Scrum Master role. + Advanced Scrum certifications (eg A- CSM , PSM-II). + Deep expertise in multiple agile methodologies and scaling frameworks. +… more