- Oracle (Sacramento, CA)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on ... service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable… more
- Columbia Bank (San Luis Obispo, CA)
- …revenues greater than $5 million. Collaborates with Client Solutions Managers (" CSMs ") and Relationship Managers to accurately present findings, including business ... complete and adhere to approval conditions and loandocumentation. Collaborates with CSM to ensure borrower notifications are sent and approvals are obtained… more
- PagerDuty (San Francisco, CA)
- …rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and ... and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts...Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability… more