- SAP (New York, NY)
- …customer success the organization. This office will drive alignment with Customer Success Manager ( CSM ) roles by empowering them with training, resources, and ... that wants you to grow and succeed. **Global Finance & Quote-to-Cash Consumption Office CSM ** **PURPOSE AND OBJECTIVES** The role of the CFO continues to expand as… more
- Norstella (Albany, NY)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Nov 20, 2025 Employment Type: Full Time Job ID: R-1543 **Description** **About ... successful deployment, adoption, and utilization of MMIT's products and services. The CSM is directly responsible for driving client outcomes and building long-term… more
- MongoDB (New York, NY)
- …be responsible for the direct leadership of the other Customer Success team members ( CSMs ) aligned to the account. This role will serve as the primary post-sale ... People Leadership + Recruit, mentor, develop and directly lead individuals on the CSM team assigned to the account Account Planning and Execution + Develop and… more
- PagerDuty (Albany, NY)
- …rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and ... and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts...Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability… more