- Confluent (Springfield, IL)
- …and renewal to meet long-term customer satisfaction and renewals goalsIncrease customer executive engagement and help arrange for executive invites ... existing account base that will grow usage, adoption, satisfaction, customer health, and likelihood to recommend Confluent + Deliver onsite presentations… more
- Acxiom (Springfield, IL)
- …including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards + Support the account team in developing value ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Forrester (Chicago, IL)
- …execute, and deliver a strong client engagement strategy, informed by the client executive 's overall account strategy. This includes the execution of services ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...plan with the client. + Align with the client executive on the account strategy. Meet regularly… more
- Celestica (Chicago, IL)
- …for business awards + Commercial strategy and contracts negotiation + Overall Customer Satisfaction + Develops executive level internal and external ... New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of...+ Global strategic business interface for a major strategic account within Global Accounts + Account and… more
- Acxiom (Springfield, IL)
- …including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards + Support the account team in developing value ... templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in...products guru, systems and security expert, sales and consulting executive , or an intern looking to gain real experience… more
- Celestica (Chicago, IL)
- …to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction ... transfers between sites **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract… more
- Sprinklr (IL)
- …Way. **Job Description** Sprinklr is looking for a Lead Value Consultant to drive customer outcomes and account health, retention & growth within our Americas ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- PagerDuty (Springfield, IL)
- …ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Cancer IQ (Chicago, IL)
- …Healthcare Management, Genetics, or a related field. + 3-5 years of experience in Customer Success, Account Management, or a related role, preferably within the ... work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be...care. Strategic Planning & Program Leadership + Partner with executive -level stakeholders within health systems to align CancerIQ's products… more
- Abbott (Abbott Park, IL)
- …for this position The Field Service Automation Engineer is the primary automation account contact covering both technical support and customer experience. The ... customer visits and activities to do in each account . + Prepare, schedule, and execute training events with...inventory and replenish accordingly. + Partner with the Enterprise Account Manager and/or Sales Executive to develop… more