- PNC (New York, NY)
- …will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own ... call center experiences that are critical to servicing our customers, including Customer Information Management, Card Management (plastic / digital issuance, lost /… more
- Amazon (New York, NY)
- …Closure: Will be able to bring to closure, in partnership with the customer and partner/ account team and legal teams, any contractual/legal matters for ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Oracle (Albany, NY)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service or ... a highly motivated, results-oriented Veteran intern to support the NetSuite GBU Customer Success with special projects supporting several areas of the organization… more
- Owens & Minor (Kingston, NY)
- …DUTIES AND RESPONSIBILITIES** + Acts as a single point of contact for a specific account or accounts. + Responds to customer needs, concerns and complaints in a ... act as a main support system to the Sales Executive in the territory. **JOB SUMMARY** This role maintains...the Branch. + Manages all follow-up functions with the account , post set-up. + Oversees all transactions coming from… more
- LinkedIn (New York, NY)
- …to design account plans to meet revenue goals. + Support customer communication and education including a best-in-class onboarding experience and ad hoc platform ... **Responsibilities: ** + Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer … more
- LiveRamp (New York, NY)
- …execute client-specific solutions. **You Have:** + 3-5 years Enterprise B2B SaaS Customer Success Management or Account Management experience, ideally working ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more
- Deloitte (New York, NY)
- Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Cisco (New York, NY)
- …talent in cloud-native and networking domains. + Improve and track KPIs for account health, usage metrics, upsell opportunities, and customer satisfaction (eg ... and interpersonal skills, with the ability to influence technical and executive stakeholders. + Experience scaling customer success operations across… more
- DoorDash (New York, NY)
- …to track performance and manage relationships. + You have 5+ years experience in Customer Success, Account Management, or a related customer -facing role at ... About the Team The Customer Success team at SevenRooms is the heartbeat...capturing product feedback through our Product Ambassador Program. + Executive Leadership. Demonstrate accountability by taking responsibility for decisions… more
- LiveRamp (New York, NY)
- …enhancements and improvements. **You Have:** + 3-5 years Enterprise B2B SaaS Customer Success Management or Account Management experience, with specific emphasis ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more