- Huntington National Bank (Columbus, OH)
- Description As part of the EMO (Experience Management Office), the Customer Advocacy Team (CART) is responsible for oversight and management of escalated or ... This role is responsible for reviewing, researching and addressing complex customer complaints, providing resolutions to those complaints, advocating for and… more
- PNC (OH)
- …risk. + Acts as a customer advocate in accordance with our Customer Advocacy Principles. Demonstrates commitment to quality. Identifies trends or situations ... Client Relations Specialist you will be within PNC's Office of the Customer (OOTC) organization, supporting Executive Client Relations (ECR). This is a remote… more
- Henkel (Westlake, OH)
- …role + Experience in customer service having demonstrated a commitment to customer loyalty, advocacy , engagement, and retention. + At Henkel, you'll be part ... Customer Experience Specialist **_About_** **_this_** **_position_** At Henkel,...Henkel. ** **What you'll do** + Deliver a world-class Customer Service Experience by owning the end-to-end journey for… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …or equivalent + Minimum one-year collections, customer service, sales, or customer solutions advocacy experience required + Proficient oral, written, and ... and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by… more
- CVS Health (Columbus, OH)
- …in either a healthcare product role, OR a product role focused on a customer advocacy centered on proactive outreach *Adept at working cross-functionally in a ... market strategy. **What you will do:** -Product manage a net-new advocacy product -Analyze customer and member needs, pain points, and preferences to guide… more
- iCIMS (Columbus, OH)
- …of service excellence grounded in proactive outreach, personalized engagement, and deep customer advocacy . + Lead executive-level escalations with speed and ... with the ability to influence stakeholders at all levels + Passion for customer advocacy and ongoing service innovation **EEO Statement** iCIMS is a place where… more
- Subaru of America (Cleveland, OH)
- …Zone, District, and SOA personnel including Field Quality Assurance, Techline, and the Customer Advocacy Department (CAD). Must be comfortable with acting as the ... to ensure field reporting of quality concerns. + Manages escalated Techline and Customer Advocacy Department (CAD) "2/10" cases within district. Evaluates the… more
- Huntington National Bank (Cincinnati, OH)
- …Investigate complaints that come to the team via the Ethics Line, Managers, Colleagues, Customer Advocacy Team, or any other group. + Conduct investigations into ... interviews with the appropriate colleagues, work with the legal team, Customer Advocacy , Sales Practice Team, Employee Relations Director to make a… more
- Cardinal Health (Columbus, OH)
- …insights to position Cardinal Health as a strategic partner in community oncology. Customer Advocacy & Issue Resolution + Proactively address service issues and ... role will drive strategic growth, optimize account performance, and strengthen customer relationships by aligning Cardinal Health solutions with the evolving needs… more
- BAE Systems (Beavercreek, OH)
- …as necessary. The Director, Air Force Programs will report to the VP, DOD Customer Requirements & Advocacy in Arlington, VA, regularly interface with the Air ... Force Customer Requirements & Advocacy Team, Air Force acquisition personnel, and support the Business Areas of the Electronics Systems Sector with the… more
Recent Jobs
-
Director of Sales and Marketing
- United Methodist Communities (Newton, NJ)