• HHAeXchange (New York, NY)
    …patients, personal care providers, managed care organizations, and states. We are seeking a Customer Advocate to join our growing team. In this role, you are ... responsible for assisting our customer end users with troubleshooting and learning the software...of using our platforms effectively. Prior experience in a customer -facing support role is preferred. This is a hybrid… more
    Upward (06/29/25)
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  • Affinity.co (New York, NY)
    …strategic customers, and drive renewals and upsells for these accounts. Serve as a Customer Advocate : build a strategy to manage the engagement and success of ... This position will report directly to the VP of Customer Success. You will be joining a seasoned team...other roles. Required 5+ years of experience as a Customer Success Manager, Account Manager, or similar role. Proven… more
    Upward (07/19/25)
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  • Uplift People Consulting (New York, NY)
    …digital strategy. Requirements Responsibilities: Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience ... mobile devices. They are seeking a skilled and experienced Customer Success Manager to join their dynamic team and...Hybrid (New York), Remote (Rest of US) As a Customer Success Manager for the US regions, you'll help… more
    Upward (07/19/25)
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  • T-Mobile (Newburgh, NY)
    …experience, Retail environment preferred. Required Knowledge, Skills and Abilities : Passionate customer advocate with the desire to be yourself when connecting ... world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse… more
    Upward (07/21/25)
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  • TD Bank Group (Bronx, NY)
    …and (3) advocating for them with proactive insights & recommendations Serves as a Customer advocate in improving customer financial confidence, providing ... to appropriate team member or internal Bank partners, while ensuring a positive Customer experience Requires a broad knowledge and understanding of the full product… more
    Upward (07/18/25)
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  • T-Mobile (Buffalo, NY)
    …sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities : Customer Satisfaction Passionate customer advocate with the ... T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and… more
    Upward (07/04/25)
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  • Climate X (New York, NY)
    …between our clients and internal teams (including Product, Science, Sales and Support) to advocate for customer needs, collect and feed back valuable insights to ... tangible business benefits to our customers. They love our customer -centric mindset, as well as our pace of innovation...in the market. The impact you'll own As a Customer Success Manager at Climate X, you'll own the… more
    Upward (07/01/25)
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  • Amazon (New York, NY)
    …Architect) to support customer interests, and will understand how to strongly advocate for customer and balance that with AWS business needs. This includes ... to lead and expand the business with our existing customer base. The Principal ISV Account Manager is responsible...account strategy and leading the extended team so the customer achieves its growth targets, thereby AWS achieving increased… more
    Upward (07/10/25)
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  • PermitFlow (New York, NY)
    …mitigate churn risk through structured interventions. Partner with Product and Ops to advocate for customer needs and influence our roadmap. Help build our ... with a strong track record of renewals and upsells. Revenue-Driven: You view customer management through the lens of growth - identifying expansion opportunities and… more
    Upward (07/14/25)
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  • IPC Systems (New York, NY)
    …and leading a culture of continuous improvement and portfolio penetration Provide "World Class" Customer Support and act as an advocate to IPC Customers in order ... and making a significant impact on our clients' success. www.IPC.com TITLE: Customer Success Manager DEPARTMENT: Sales REPORTING TO: Regional Head of Customer more
    Upward (07/23/25)
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