- Lumen (Albany, NY)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned to our ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have the… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …the process, you will receive a Video Assessment from ###@jobalerts.excellusbcbs.com. Summary The Customer Care (CC) Advocate resolves customer inquiries via ... accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides service for customers and business… more
- Kelly Services (Greece, NY)
- …Health License?** **IF yes, please see this opportunity!** **Kelly(R) is seeking a Medicare Customer Satisfaction Advocate to work at a top insurance client in ... we're all about, so let's get to work. Apply to be a Medicare Customer Satisfaction Advocate today! As part of our promise to talent, Kelly supports those who… more
- MetLife (Oriskany, NY)
- Job Title Customer Care Advocate Job Location Virtual US. New Hires must live within a commutable distance of one of the following locations: Cary NC, Bloomfield ... NE, Oriskany NY, Warwick RI Summary of Responsibilities Our Customer Care Advocates handle inbound customer service...Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or email and… more
- TEKsystems (Rochester, NY)
- …Continues to develop necessary skills to expertly, accurately and efficiently resolve customer inquiries in an organized manner, resulting in acceptable accuracy and ... - Identifies patterns generated by external and internal action effecting customer satisfaction - Identifies and follows through on potential issues affecting… more
- Corning Incorporated (Painted Post, NY)
- …Strong interpersonal skills + Advocacy skills - willingness to drive timely resolution of customer issues; be a customer advocate + Excellent problem-solving ... and Stream Managers to understand their business models, approaches, and advocate on behalf of Customer 's needs. + Develop plans to implement customer … more
- LinkedIn (New York, NY)
- …with sales teams to recommend partner solutions and deploy or advance successful customer integrations. + Advocate for API improvements with internal product and ... business into the future. We are looking for a Customer Solutions Engineer to play a key role in...globally with a focus on advertiser demand. As a Customer Solutions Engineer, you will operate as the connective… more
- LinkedIn (New York, NY)
- …As a Principal CSM you will be tasked with: + Serving as a Customer Champion and Advocate + Helping Customers realize value from their investment + ... by the business needs of the team. The Principal Customer Success Manager (CSM) partners closely with their assigned...Partnering on customer retention and expansion. The Principal CSM will partner… more
- Confluent (Albany, NY)
- …strong advocates on behalf of Confluent + Work across the organization as the customer 's champion to advocate for their needs and ensure company alignment in ... the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role...Manager (SCSM) will play a key role in driving customer success, retention, and subscription expansion within our Public… more
- Lumen (Albany, NY)
- …operational interface to named elite customers by serving as the critical customer advocate and liaison for strategic enterprise accounts. Works directly ... trends and identifying areas for service improvement opportunities. + Serves as customer advocate , technical resource, and Subject Matter Expert for internal… more
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