- Meta (New York, NY)
- **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support) Responsibilities: 1.… more
- The Hertz Corporation (Albany, NY)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
- HSBC (Buffalo, NY)
- …our investors, our communities and the planet we all share. The Lead Analyst Customer Information Management holds a technical/business analyst position ... for Regulatory Card Data and Process for Risk and Finance. As our Lead Analyst Customer Information Management you will: + Process and Data Steward for Card and… more
- Citigroup (New York, NY)
- The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the ... Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.… more
- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst ** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- American Express (New York, NY)
- …the US SME distribution system (digital, phone & field sales). The Senior Analyst , Digital Customer Marketing, will support the Senior Manager in developing ... and a key area of strategic focus and investment. The US SME Customer Marketing team deepens relationships with existing customers by offering powerful backing and… more
- City of New York (New York, NY)
- …IT support for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations ... year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, Computer Science, or a field… more
- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service.** Business Systems Analyst level requirements:* Business ... Yes Agency General Services, Office of Title Business Systems Analyst 1 (HELPS) - VID 193165 Occupational Category Other...to SG-14): bachelor or higher degree. * Business Systems Analyst Trainee 2 (equated to SG-16): bachelor or higher… more
- Intermountain Health (Albany, NY)
- …technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) The Principal analyst is responsible ... lifecycle (eg, selection, implementation, support, archival and decommissioning). The Principal analyst will provide strategic guidance and ensure the alignment of… more
- Rochester Institute of Technology (Rochester, NY)
- …inquiries, requests and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community via ... **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:**...+ 5 to 7 years' experience in a direct customer support role in a call center or high… more