- FlexStaff (Melville, NY)
- …of accounts receivable and past dues, and coordinates resolution of customer chargeback claims, disputes, and billing issues. Gathers credit and/or reference ... through contacts the Billing and/or Sales departments, and follow up with customer for prompt collection. + Prepares periodic account information. Receives telephone… more
- M&T Bank (Amherst, NY)
- …date. + Complete research and inquiries on several Bank systems with customer information to identify type of relationship and where relevant responsive information ... records and ensure a full understanding of the entire customer relationship and request so all needed documentation is...of Commercial Loan Files and provide update to subpoena analyst of the items that need to be redacted.… more
- Research Foundation CUNY (New York, NY)
- …and Development Program Coordinator will also collaborate with the Lead Data Analyst to ensure accurate, timely, and smooth training metrics are documented and ... and managers during participation in courses by providing exceptional customer service and support for accessing the training. +...and priorities. + Proven track record of providing excellent customer service to all constituents. + Working with a… more
- City of New York (New York, NY)
- …app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor's Office and every ... 311 Communications and Agency Relations unit; - Develop strategies for citywide customer service programs and delivery; - Oversee design and implementation of… more
- City of New York (New York, NY)
- …detail - ensuring safety and cleanliness standards are consistently met. - Customer service - assisting staff and visitors courteously and effectively. - ... Familiarity with basic building systems (lighting, HVAC, plumbing). - Strong customer service orientation, especially in settings where tenants or employees require… more
- Comcast (New York, NY)
- …and best practices within the Company and competitive landscape. + Mentors other analyst on development best practices to elevate overall quality of solutions. + ... for how you do your job. + Own the customer experience - think and act in ways that...a way of working that brings more employee and customer feedback into the company - by joining huddles,… more
- Xylem (Auburn, NY)
- …We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem |ˈzīləm| 1) The ... we want to hear from you! **The Role:** Xylem seeks to hire a Quality Analyst for the Applied Water Systems division who will develop, implement and maintain quality… more
- City of New York (New York, NY)
- …Management. Reporting to the Deputy Commissioner of Public Affairs & Customer Experience, the Director of Project Management oversees production, materials, and ... contracts. The Director will also handle certain aspects of correspondence and customer service, and additional duties as assigned. This position will be responsible… more
- Wolters Kluwer (New York, NY)
- …in close collaboration with divisional Communications VPs. Manage award pitches and relevant analyst rankings nominations + Partner closely with the CEO of CP & ESG, ... in North America + Proficient in quickly assessing situations and developing customer messaging and talking points for internal employees + Experience with crisis… more
- IBM (New York, NY)
- …with the right buyers and experts, measured by new signings, retention rates, average customer value, absolute and trend NPS, market segment share, win loss rate, ... analyst ranking, and social influence. * Act as a...Ability to critically craft and shape client journeys and customer experiences, throughout the marketing funnel. * Experience creating… more