- Lumen (Richmond, VA)
- …dashboards and reports that support marketing strategy, campaign performance, and customer journey analytics . + Collaborate with marketing strategists, campaign ... and Object Relational Manager. + Familiarity with marketing attribution models and customer journey analytics . **Key Competencies** + Marketing Data Acumen:… more
- Highmark Health (Richmond, VA)
- …within the designated portfolio + Identify and drive both cross-product and cross- customer value and shared learnings. + Guide Agile developments in the role ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- Travelers Insurance Company (Richmond, VA)
- …are looking for a passionate and results-focused leader to join the Enterprise Customer Experience Journey Analytics team. This role is an exciting opportunity ... do and where you do it. **Job Category** Data Analytics **Compensation Overview** The annual base salary range provided...to build and transform world class customer experiences across Travelers and drive measurable results by… more
- ManTech (Chantilly, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Insider Threat Analytics Lead** to join our team in **Chantilly, VA.** The **Insider Threat ... Analytics Lead** will be responsible for overseeing the daily analysis center operations and all analysis related functions. **Responsibilities include but are not… more
- Verint Systems, Inc. (Richmond, VA)
- …Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with ... presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics , Engagement Management technical solution areas. *… more
- Dodge Construction Network (Richmond, VA)
- …of contact forcustomers, addressing their inquiries, resolving issues and drivingvalueby using customer analytics and regular review of their accounts + Act ... Customer Success Manager Location: Remote, United States, United...realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
- PagerDuty (Richmond, VA)
- …operate with confidence. + Lead Product Management for the external-facing customer analytics experience, aligning internal telemetry with externally ... power monetization, roadmap prioritization, and experience optimization across the entire customer journey. In addition to leading internal analytics strategy,… more
- SHRM (Alexandria, VA)
- …fit and go-to-market strategy. + Support innovation cycles with insight on customer unmet needs. ** Analytics , Dashboards & Reporting** + Design audience-specific ... a plus. **Experience:** + 10+ years of progressive experience in market research, customer insights, or marketing analytics . + Demonstrated success in building… more
- Baylor Scott & White Health (Richmond, VA)
- …services to stakeholders in the Digital and Marketing teams. As a member of the Customer Analytics team, you will play a significant role in elevating how our ... and other business stakeholders to design, develop and maintain scalable analytics solutions and deliver insights to drive strategic marketing decisions. You… more
- Microsoft Corporation (Reston, VA)
- …4+ years experience in consulting, change management, project management, customer engagement, sales/business engagement, relationship management, analytics , or ... experts supporting Office 365 Government Cloud customers? We are seeking a customer -obsessed ** Customer Experience Engineer II** with a deep background in… more