- PNC (Vienna, VA)
- …Senior within PNC's Balance Sheet Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh, PA, Cleveland, ... the field on a regular basis. As a Business Analytics Consultant Senior, you won't just crunch numbers; you'll...you won't just crunch numbers; you'll drive performance, unlock customer insights, and directly impact how millions of people… more
- PNC (Tysons Corner, VA)
- …to the company's success. As a Senior Data Scientist within PNC's Marketing & Customer Analytics organization, you will be based in Pittsburgh, PA, Wilmington, ... are seeking a Senior Data Scientist to join our Marketing and Customer Analytics Modeling team. This role focuses on developing and deploying predictive models… more
- Navient (Richmond, VA)
- …Drive business growth and operational efficiency by optimizing financial reporting, customer analytics , and product insights. + Drive data-driven decision-making ... below, and let's build something great together! **The Senior Analytics Engineer will report to the Senior Manager -...report to the Senior Manager - Data Platform & Analytics Engineering.** **As the Senior Analytics Engineer,… more
- Navy Federal Credit Union (Vienna, VA)
- …with Adobe Experience Platform and Adobe Experience Cloud, including Adobe Launch, Adobe Analytics , Adobe Web & Mobile SDK, and Customer Journey Analytics ... Overview Manage team of Analysts that provide Digital Analytics to the Marketing organization and NFCU business...teams or a large function, is responsible for Digital Analytics , strategy and planning to align business operations with… more
- Oracle (Richmond, VA)
- **Job Description** Customer Excellence Advisory Lead (CEAL) aims to enable customers to fully leverage their data by offering top-tier architectural guidance and ... design. As part of the Oracle Analytics Service Excellence organization, our team includes Solution Architects who specialize in Oracle Analytics Cloud, Oracle … more
- AltaGas (Springfield, VA)
- … customer experience (CX) strategy by integrating journey mapping, voice of the customer (VoC) analytics , and insight generation into a unified view of the ... Customer Experience, behavioral science, service design, or data analytics . * 3 years in a customer ...data analytics . * 3 years in a customer experience, research, service design, or analytics … more
- Verint Systems, Inc. (Richmond, VA)
- …Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with ... presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics , Engagement Management technical solution areas. *… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …and a passion for continuous improvement. **Preferred Skills** + Experience with customer engagement and analytics tools (Gainsight, Intercom, or similar). + ... Customer and Lifecycle Marketing Manager Job Description **MANAGER,**...CoStar Group, a global leader in real estate information, analytics , and online marketplaces, Matterport benefits from the scale,… more
- Cornerstone onDemand (Virginia Beach, VA)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics ) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing...Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic… more
- Coinbase (Richmond, VA)
- …* Experience with descriptive and inferential statistics * Experience with product analytics * Experience with customer support metrics/data P72836 \#LI-Remote ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our… more