- PenFed Credit Union (Mclean, VA)
- …materials + Stay up-to-date with industry trends, competitor activities and customer preference + Ensure consistent brand messaging and visual identity across ... all marketing channels and customer touch points, including digital, print, and social media...among target segments and geographies. + Strong understanding of analytics and ROI methods to track and promote growth… more
- Amazon (Arlington, VA)
- …application of skills * Develop content that transforms technical knowledge into customer -facing expertise * Design validation processes that ensure our teams can ... and employees. * Design, develop and launch a comprehensive customer interaction certification program (Checkride) that validates employee competencies through… more
- Citizens (Glen Allen, VA)
- …complex analytical review of data and/or documentation which may include customer data and/or Review for fraud/risk activities and/or perform moderately complex ... Credentials + Bachelor's Degree in Finance, Accounting, Economics, Business Administration, Data Analytics , or a related field. + Proficiency in SAS and SQL for… more
- SAIC (Arlington, VA)
- …correspondence systems and classified documents; handle special correspondence; provide customer service, including managing mail and visitor passes. + Maintain ... determine required actions; develop training and improve processes; manage customer service kiosk and respond to inquiries. **Qualifications** **Required… more
- SAIC (Chantilly, VA)
- …contact. + Collaborate with SETA team members, development contractors, and in customer forums. + Effectively communicate and interface with engineers from various ... deployment, operations, and maintenance, decommission. + Self-starter, proactively addresses customer requirements with limited supervision; excels at defining solutions… more
- Capital One (Mclean, VA)
- …the development and implementation of strategies, tools, and technologies to balance customer experience with fraud risks and losses. The Business Manger plays a ... product strategies for various fraud products and defenses; lead product level modeling/ analytics + Leadership: Coaching and mentoring associates with a goal of… more
- ENS Solutions (Norfolk, VA)
- …assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or ... for enterprise systems + Ability to install and deploy Forescout in a customer environment + Ability to integrate cybersecurity data using enterprise or custom tools… more
- Amazon (Arlington, VA)
- …trade execution, and vendor management operations * Build plug-and-play solutions to solve customer problems in new ways * Develop and implement launch plans to ... and oversee program documentation * Drive continuous improvement of tools, processes, and analytics * Develop user testing plans and ensure quality control * Create… more
- Capital One (Mclean, VA)
- …your cross-functional partners **Human-Centered:** Recognize and pursue opportunities where customer needs and business goals coincide, while reinforcing with ... and partners the importance of collecting and considering diverse customer perspectives throughout the design process **Business-Focused:** Demonstrate a mastery… more
- Interstate Van Lines (Springfield, VA)
- …platforms + Utilize AI platforms to improve research, summarization, drafting, and analytics + Assist with support and troubleshooting of technical or software ... and procedure manuals. Ability to write routine reports and customer correspondence. Strong ability to speak effectively before individuals...along with the ability to present complex solutions to customer problems in a way that is simple and… more
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