- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions… more
- Capital One (Richmond, VA)
- Director, Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Zoom (Richmond, VA)
- …Leader to join our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will be responsible for developing ... comprehensive strategies to mitigate churn and increase retention across these customer segments. The ideal candidate will create and lead cross-functional teams… more
- Cisco (Herndon, VA)
- …Meet the Team Our Consulting Engineers are an integral part of the Customer Experience (CX) team delivering Business Critical Services to our customers! We combine ... the power of Cisco Analytics and Knowledge with the outstanding technical expertise and...you) to drive value, innovation, and adoption in our customer 's network. We help them to reduce risk, drive… more
- Capital One (Richmond, VA)
- Senior Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Mclean, VA)
- Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …our mission to anticipate and deliver technology solutions that enable customer success through proactive planning, collaborative building, reliable delivery, and ... Own and execute user access audits for CRM and analytics platforms - Interface with CRM Admin team within...of experience in technical support, platform administration, or similar customer -facing technical role - IT security and access management… more
- Concentrix (Richmond, VA)
- Home (https://jobs.concentrix.com/) "Job Details **Cloud Solution Architect- D365 Customer Service** Other Account Management Location United States Of America ... English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/Cloud-Solution-Architect--D365- Customer -Service\_R1675019/apply?1=1) **Summary** We're Concentrix. The intelligent transformation partner.… more
- Concentrix (Richmond, VA)
- Home (https://jobs.concentrix.com/) "Job Details **Dynamics 365 Customer Service & Omnichannel Consultant** Information Technology Other Location United States Of ... America Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/Dynamics-365- Customer -Service Omnichannel-Consultant\_R1684179/apply?1=1) **Summary** We're Concentrix. The intelligent transformation partner.… more
- Oracle (Richmond, VA)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a ... focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level… more