- Lumen (Richmond, VA)
- …performance, adoption, and customer satisfaction; iterate rapidly based on feedback and analytics . **What We Look For in a Candidate** + 7+ years of product ... and AI-based security solutions, particularly in areas like autonomous agents, AI-powered analytics , and AI Security. You will define and execute a product strategy… more
- Datavant (Richmond, VA)
- …to improved sales and marketing alignment, a shared view of the customer journey, data accuracy, and overall operational efficiency. This position will ensure ... Commercial organization utilizes a "pod" type working environment. This means that customer "realms" (individual Salesforce instances for a customer ) are grouped… more
- General Dynamics Information Technology (Fairfax, VA)
- …review, a business process review; and collection of any available data and analytics and provide in a User Experience Research Checklist. + Partner with other ... applications and products in a similar way. + Create Customer and User Journey Maps and capture related data....market assessments and heuristic evaluations. + Experience on web analytics and feedback data to inform infrastructure changes and… more
- Coinbase (Richmond, VA)
- …*Team/ Role Paragraph:* As a Pull Payments Analyst on the Payments Risk Analytics team, you'll be fully responsible for identifying and mitigating payments risk on ... rails without negatively impacting core metrics and the broader customer experience. This role will report to the Manager...platforms * Be able to independently create plans for analytics projects and build collaboration within the team *… more
- Evolent (Richmond, VA)
- …contact center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional teams ... and best practices to recommend innovative solutions that enhance the customer service experience. * On-Call Support: Provide periodic on-call support to… more
- Amazon (Arlington, VA)
- Description At Amazon, our goal is to be earth's most customer -centric company and to create a safe environment for both our customers and our associates. To achieve ... Regulatory Intelligence, Safety & Compliance [RISC] Global Data & Analytics [GDA] team. This role will be a key...world problems, building metrics and business cases to improve customer experience, and providing timely data support for escalations… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... and about Capital One's technology, and spans across software, databases, analytics , security, research, and infrastructure assets. The product leader for… more
- Sysco (Richmond, VA)
- …growth by executing long-term strategic goals, prioritizing the use of advanced analytics and other forms of lead generation while leveraging Sysco Specialty Meat ... of a comprehensive business development strategy + Leverages advanced analytics insights to prioritize opportunities and develop business development strategy… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... and collaborate with cross financial partners across Technology, Operations, Strategy & Analytics , Risk, and Finance to ensure the wire platform delivers measurable… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …is a leading global provider of commercial and residential real estate information, analytics , and online marketplaces. Included in the S&P 500 Index and the NASDAQ ... **CoStar** CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use… more