- Dollar Tree (Chesapeake, VA)
- …in-store environment, ensuring it reflects customer needs and expectations. + ** Customer Insights & Analytics :** Design and implement customer feedback ... **The** **Director of Retail Customer Experience i** **s a strategic leader responsible...and executing the vision, strategy, and delivery of best-in-class customer experiences across all retail locations. This role will… more
- Highmark Health (Richmond, VA)
- …consider market trends, tech trends, customer behavior data, performance data, customer journey analytics , amongst other data sources to recommend ways that ... for shaping the organization's digital vision and roadmap for solving key customer and business problems. This leader will work closely with cross-functional teams… more
- PenFed Credit Union (Mclean, VA)
- …capabilities and user engagement + Develop personalized marketing strategies using data analytics and customer segmentation to target desired populations + ... The role will coordinate across stakeholders including Marketing, Decision Science/ Analytics , Credit, Operations, Legal, Compliance, and external partners. This… more
- Cengage Group (Virginia Beach, VA)
- …every student a confident learner, and we are looking for a Lead Digital Product Analytics to help achieve that goal. **What You'll Do Here:** In this role you will ... help Cengage set up our world-class product analytics practice. You will work with product and technology...product owners to identify what parts of the digital customer experience need to be changed, set up A/B… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- The Associate Director, Channel Analytics will be a key member of the Business Analysis team, responsible for leading marketing mix and channel analytics to ... insights that enhance promotional performance. **Job Description** **Marketing Mix & Channel Analytics ** + Lead marketing mix modeling (MMM) efforts to measure and… more
- Navy Federal Credit Union (Vienna, VA)
- Overview To manage tags associated with Marketing Programs and Analytics , while applying knowledge of Ad tracking and Web analytics . Partners as a ... in the development of a tagging framework to refine Navy Federal's customer behavioral and application performance reporting through the enterprise digital … more
- Emerson (Richmond, VA)
- …challenges. + Work cross-functionally to design and deliver customized solutions that meet customer needs. + ** Analytics & Rule Development** + Develop and ... customers maximize the value of OptimalPlus GO. Your technical expertise and customer -centric approach will ensure the successful implementation and adoption of our… more
- Sallie Mae (Sterling, VA)
- …future of education. **What You'll Contribute** The Senior Director, Portfolio Analytics and Strategy will lead the portfolio-wide business intelligence and credit ... function. This role is responsible for developing and executing a comprehensive analytics framework to assess portfolio risk, monitor credit health, and drive… more
- Wolters Kluwer (Richmond, VA)
- …negotiations. + Account Management: Skilled in managing and growing high-value customer relationships. + Sales Analytics : Advanced analytical skills to ... performance metrics to drive improvement. + Develop tailored solutions to meet customer needs. + Provide comprehensive and insightful sales reports to senior… more
- Coinbase (Richmond, VA)
- …connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, data science, and ... business analytics by building scalable, impactful data solutions. We transform...we expect you to have the following skills: * * Customer Support Data Experience: *Familiarity with data elements and… more