- Teradata (Richmond, VA)
- …empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Amazon (Arlington, VA)
- …directly enhance grocery store operations while maintaining Amazon's high standards for customer experience and operational excellence. This leader manages a team of ... and calculating estimated labor costs across retail operations * Labor Analytics & Performance Management: Provide performance feedback to retail operations on… more
- PagerDuty (Richmond, VA)
- …seeking a **Product Manager - App Platform** to join our diverse, customer -focused team in leading the industry's transformation to fully automated operations! Our ... and UX design managers to deeply understand PagerDuty Operations Cloud functionality and customer journeys + Partner with our apps and platform product teams to… more
- Serco (Herndon, VA)
- …**Deployment Services** teams. This role is accountable for operational performance, customer service quality, and compliance with corporate standards within a team ... management processes: Incident, Request, Access, Event, Problem, Change, Escalation/Notification, Customer Satisfaction (CSAT). + Drive continuous improvement initiatives to… more
- NPK International Inc. (Emporia, VA)
- …customers. Interfaces with Outside sales representatives and sales management. Handles incoming customer calls for existing or new customers. Is the first point of ... contact for incoming customer orders. Handles other projects as assigned. Essential Functions...wins, losses, and activities between. + Contribute to team analytics by providing timely and accurate input to better… more
- Amazon (Arlington, VA)
- Description At Amazon, we are working to be the most customer -centric company on earth. To get there, we need talented and driven people. Interested in working on an ... is changing the way customers buy their groceries? Amazon is looking for a customer obsessed, analytical, and innovative individual to join Amazon Fresh as a Vendor… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …the direction and strategy of our technical work (Cloud Applications, AI, Data Analytics , Cloud Computing, Financial Reporting) . Manage the overall success of a ... cloud platform focused team and associated customer relationships including task management, collaboration with other leads...areas . Lead a team of professionals towards achieving customer , business, and member development goals. . Manage program… more
- General Dynamics Information Technology (Chantilly, VA)
- …SaaS) optimizing the essential characteristics of cloud computing. + ** Customer Interaction:** Analyze customer requirements, assess design/technology ... across signaling/media layers using call traces and packet captures (Wireshark/tcpdump). + ** Customer Service** : Superior customer service skills, essential for… more
- Leidos (Mclean, VA)
- …Governance and Events Specialist** in our **National Security Sector's (NSS) Cyber & Analytics Business Area (CABA)** . Our talented team is at the forefront in ... executive engagement activities in support of a cabinet-level government customer . The Executive Engagement Facilitator operates within a high-visibility executive… more
- The Cigna Group (Richmond, VA)
- …Manager, Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us ... + Inspire and guide cross-functional teams-engineering, design, operations, and analytics -to deliver innovative voice solutions and foster organizational alignment.… more
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