- Vontier (Albany, NY)
- …owner to continue service in the absence of a franchisee. You will report to the Customer Care Supervisor. **What you will do:** + Answer calls and assist with ... also support our national technical education schools for any customer service needs. You will be responsible and driven...trade school degree a plus + 1+ years of call center experience or equivalent experience in dealing with… more
- SUNY Upstate Medical University (Syracuse, NY)
- …needs and appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem ... Job Summary: As a Call Center Representative , the incumbent's responsibilities...Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in… more
- WMCHealth (Hawthorne, NY)
- Call Center Representative Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Service/Trades Department: Call Center Union: No ... (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29251) Internal Applicant link Job Details: Job Summary: A Call Center Representative is responsible for answering… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all outpatient ... Director of Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and...Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center, check-in/check-out, ... referrals and neighborhood administrative and physician support. The Patient Service Representative , possesses a commitment to excellence in the development of… more
- University of Rochester (Rochester, NY)
- …protocols. Contributes to the execution of new protocols and procedures within the call center. Provides guidance on the most complex calls and issues. Acts as ... subject matter expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the… more
- Cardinal Health (Albany, NY)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent", who ... issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. + Ensures appropriate ... use and distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the protocol to transfer, refer or… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic technical support. Ensures appropriate ... use and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the protocol to transfer, refer or… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …+ Preferred: 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service. **Special Conditions of Employment:** ... minimum wage requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13721/in-office- call -center- representative /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) **Job Locations** _US-NY-Gouverneur_… more