- Percepta (Dearborn, MI)
- …full warranty suite of applications/ publications and is expected to achieve customer service levels and business performance goals. **During a Typical Day, ... Warranty Advocate** At Percepta, we bring first-class service across each market we support. As a **Dealership...you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being… more
- BorgWarner Inc. (Auburn Hills, MI)
- Position Service and Warranty Engineering Intern :...of our employees are a top priority , we care about our local communities and the global environment. ... F ormat: PTC , Auburn Hills, MI Functional Department Service and Warranty Engineering Intern About us...Solving: + Assist in structured problem-solving process (8D) for customer returns. + Support lessons learned read across activity… more
- Ford Motor Company (Dearborn, MI)
- …working for an automotive Tier 1 supplier, particularly in a quality, warranty , or customer -facing role. + Advanced financial acumen, including experience ... working for an automotive Tier 1 supplier, particularly in a quality, warranty , or customer -facing role. + Advanced financial acumen, including experience… more
- Ford Motor Company (Dearborn, MI)
- …vision of a fully electric transportation future. EVDD is customer -obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading ... customer experience for electric vehicle buyers and owners. You'll...ARXML, Device Transmittal, VSCS, ED&T and Mountain Charts, ESOW Warranty Parts Center, weekly parts review with supplier. Weekly… more
- Ford Motor Company (Dearborn, MI)
- …and dedicated Electrical Engineer responsible for the steering electrical quality and warranty performance at Ford. This includes leading the supplier through root ... assemblies. **What you'll do ** + Lead the supplier warranty team in resolving steering electrical warranty ...gear EPAS. + Conduct thorough Root Cause Analysis for customer field claims and concerns. + Develop, implement, and… more
- Les Stanford Chevrolet and Cadillac (Dearborn, MI)
- …and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service . * Take ownership of the customer 's experience by carrying out ... NO SATURDAYS * Full Benefits - 401K and Health Care * Paid Vacation * Opportunity to advance *...the dealership to leave a positive impression with the customer . * Provide concierge support for all owner inquiries,… more
- Les Stanford Chevrolet and Cadillac (Dearborn, MI)
- …hand, excellent hand-eye coordination * Mechanical and troubleshooting skills * Excellent customer service skills * Basic computer competencies * Positive, ... NO SATURDAYS!! * Full Benefits - 401K and Health Care * Paid Vacation * Opportunity to advance *...friendly attitude, along with a customer service mentality * Enjoy working in… more
- Ryder System (Highland Park, MI)
- …with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service .Conduct ... is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Customer Service Coordinator, you'll be part of... visits and annual reviews as required by the Customer Care Plan. + Financial Management:Responsible for… more
- Ford Motor Company (Dearborn, MI)
- …Vehicle Operations Manufacturing Engineering (VOME), Supplier Technical Assistance (STA), and Ford Customer Service Division (FCSD) + Six-Sigma Black Belt. + ... ICA and PCA for both in plant issues and warranty issues. + Lead root cause analysis using 6...dental, vision and prescription drug coverage * Flexible family care days, paid parental leave, new parent ramp-up programs,… more
- Ford Motor Company (Dearborn, MI)
- …containment actions, dock holds, special checks to eliminate any impact to customer . Document and control error proofing checks, internal checks, and additional ... external quality targets (leading and lagging indicators) + Lead 8D resolution of Warranty and VO concerns working together with Quality, MP&L, Machining and VO. +… more