- General Motors (Warren, MI)
- …debt. This position is part of the high-performing OTD (Order to Delivery) & CCA ( Customer Care & Aftersales) SAP team, a key contributor to GM's broader ... and related processes, supporting GM's Aftersales business. + Parts order management. + Customer billing and invoicing. + Warranty claims and settlements. +… more
- Ford Motor Company (Dearborn, MI)
- …containment actions, dock holds, special checks to eliminate any impact to customer . Document and control error proofing checks, internal checks, and additional ... external quality targets (leading and lagging indicators) + Lead 8D resolution of Warranty and VO concerns working together with Quality, MP&L, Machining and VO. +… more
- Ford Motor Company (Detroit, MI)
- …sales data, track performance, and make data-driven decisions to drive sales growth Customer Service : providing excellent customer service , understanding ... Ford Parts Loyalty Rewards, National Fleet Parts Pricing, Fleet Care , Mobile Service ) + Collaborate with internal...) + Collaborate with internal teams including Field Sales, Warranty Operations, and Technical Support to deliver a cohesive… more
- Ford Motor Company (Dearborn, MI)
- …KPIs, and creating a partnership to implement data-driven solutions across the Ford Customer Service Division (FCSD) and EVDD ecosystem. **What you'll do ** ... and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service...warranty costs, and champion the voice of the customer and dealer. The successful candidate will be instrumental… more
- Ford Motor Company (Dearborn, MI)
- …as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn ... data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. **In this position ** As the… more
- Bridgestone Americas (Lansing, MI)
- …BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care , Tires Plus and Wheel Works locations. With locations across North America ... and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place...Category** Retail **Position Summary** An energetic position to provide customer needs in person and on the phone. Use… more
- Les Stanford Chevrolet and Cadillac (Ferndale, MI)
- …skills * Basic computer competencies * Positive, friendly attitude, along with a customer service mentality * Enjoy working in a fast-paced environment * ... NO SATURDAYS!! * Full Benefits - 401K and Health Care * Paid Vacation * Opportunity to advance *...potential * Family owned and operated Available Positions: Entry-Level Service Technician Experienced Service Technician Master … more
- Ford Motor Company (Dearborn, MI)
- …Establish Feature objectives and ensure system operation to meet the end-user/ customer objectives through a structured system level test methodology Work with ... new features seamlessly integrate with existing features to provide a superb customer experience Work with the virtual validation teams to establish CAE procedures… more
- Ford Motor Company (Dearborn, MI)
- …vision of a fully electric transportation future. EVDD is customer -obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading ... customer experience for electric vehicle buyers and owners. You'll... with the goal of implementing corrective actions avoiding warranty issues + Enhance the use of Connected Vehicle… more
- Ford Motor Company (Lansing, MI)
- …AI and ML innovations to revolutionize sectors including autonomous vehicles, cybersecurity, customer engagement, and innovative product design. As a vital member of ... as Ford's trusted advisers, providing clear insights into business conditions, customer needs, and the competitive environment. Our work empowers key decision-makers… more