- Amazon (New York, NY)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- Amazon (New York, NY)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- Sprinklr (NY)
- …within our Core platform. + **Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services ... solutions. + Optimize configurations and manage change throughout the customer lifecycle. + Serve as the primary contact... customer lifecycle. + Serve as the primary contact for stakeholders. + Drive upsell and cross-sell opportunities.… more
- Zoom (New York, NY)
- …and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs + ... can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you... center projects + Optimizing contact center technologies to improve efficiency and customer … more
- New York Racing Association (NY)
- …High school Degree or Technical Certification * Minimum three (3) years of experience in a customer service contact center or a customer service position ... variety of financial transactions * Maintain digital and physical files. * Handle customer inquiries including customer disputes and cancelling of wagers *… more
- M&T Bank (Williamsville, NY)
- Job Description ** Contact Center Service Representative** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 months - Job then ... days at home) if you are successfully performing in the role.** **Hours: Full-time. Our Contact Center is open Monday-Friday from 6am to 9pm and Sat/Sun from 9am… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... community and product teams. Act as primary point of contact for urgent customer issues in your...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- M&T Bank (Williamsville, NY)
- …services customer service, sales or related experience Familiarity with Contact Center systems and frequently used forms, products and services ... **Location** **:** **Williamsville, NY** (Amherst Center ) _You are required to be on-site for...providing an outstanding service experience for inbound and outbound customer servicing events. Responds to incoming requests for information… more
- M&T Bank (Williamsville, NY)
- ** Contact Center Sales Representative (Safe Act)** **Location: This position requires you to report onsite at our Williamsville, NY location on a hybrid ... customer service and/or other related work experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment M&T… more
- Pearl Interactive Network (Albany, NY)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,...callers to proper channels. + Display excellent communication and customer service skills and exhibit a high level of… more
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