• Financial Center Manager

    Berkshire Bank (Albany, NY)
    …Staff Retention Evaluated Factors: + + Financial Center Efficiency + Financial Center Audit Results + Customer Experience Rating + Overall Financial ... Banking Department: Various Branch Network Reports to: FVP , Regional Financial Center Manager Status: Exempt/Officer Grade: 9 Salary Range: $52,000 - $103,330… more
    Berkshire Bank (07/03/25)
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  • Bilingual Call Center Representative

    Planned Parenthood of Central and Western NY (Rochester, NY)
    …The Bilingual Call Center Representative serves as the first point of contact to our organization and should exemplify our service standards to provide care to ... required Experience- + Minimum of 2 years of call center experience and/or phone contact in a...contact in a healthcare setting preferred; experience in customer service desirable. Knowledge, Skills, & Abilities + Must… more
    Planned Parenthood of Central and Western NY (05/23/25)
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  • Access Center Lead Agent - FPA Access…

    Mount Sinai Health System (New York, NY)
    …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... **Job Description** In the Access Center Lead Agent role within the FPA Access...desk and office activity, or functions as point of contact in the Supervisor's absence. **Qualifications** + High School… more
    Mount Sinai Health System (07/27/25)
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  • Call Center Representative

    Finger Lakes Community Health (Geneva, NY)
    …Main Responsibilities: General Call Handling + Greet callers with the appropriate call center contact script + Verify patient account information + Answer ... + Robust PTO offerings + Education reimbursement Job Summary: The Call Center Representative is responsible for providing quality customer service to… more
    Finger Lakes Community Health (05/21/25)
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  • Global Security Operations Center (GSOC)…

    Allied Universal (New York, NY)
    …discounts, perks, and more. **Allied Universal is hiring Global Security Operations Center Supervisors to oversee a Corporate Building located in Lower Manhattan.** ... $30 - $31 / hour + Must exhibit great customer service skills, will be interacting with the general...Tablet Allied Universal(R) is hiring a Global Security Operations Center (GSOC) Supervisor. The Global Security Operations Center… more
    Allied Universal (07/31/25)
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  • Call Center Trainer

    Amalgamated Bank (New York, NY)
    …+ Research and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills and Experience Required: ... Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer ...to, and daily in-person attendance is required for, the contact center , branch service roles, and general… more
    Amalgamated Bank (07/04/25)
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  • Financial Center Supervisor

    Berkshire Bank (Queensbury, NY)
    Division: Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual ... specific work location. Location: Queensbury, NY - 183 Quaker Rd Purpose/Objective: Identify customer needs to make needs-based sales and build customer loyalty.… more
    Berkshire Bank (07/03/25)
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  • Service Center Analyst III

    Rochester Institute of Technology (Rochester, NY)
    …:** 116H **Required Qualifications:** + 5 to 7 years' experience in a direct customer support role in a call center or high volume office environment ... operational inquiries, requests and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community… more
    Rochester Institute of Technology (08/01/25)
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  • Call Center Supervisor

    KPH Healthcare Services, Inc. (East Syracuse, NY)
    …Responsible for new employee training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support ... escalated customer service issues. **Responsibilities** **Job Duties:** + Call Center phone coverage for incoming calls and directing incoming calls to… more
    KPH Healthcare Services, Inc. (07/28/25)
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  • Assistant Director of the Rockowitz Writing…

    CUNY (New York, NY)
    Assistant Director of the Rockowitz Writing Center (Academic Resource Center Specialist) **POSITION DETAILS** Hunter College is the largest college in the City ... communities and in the world. The Dr. Murray and Anne C. Rockowitz Writing Center (RWC) is a comprehensive peer tutoring program that provides assistance in critical… more
    CUNY (07/08/25)
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