- ThermoFisher Scientific (New York, NY)
- …High school diploma or equivalent (associate degree preferred) + 2-3years of customer -service, order entry, or call- center experience + Comfortable using ... SAP/Oracle, Salesforce, and EDI portals. + Help track and resolve customer questions about pricing, availability, delivery status, invoices, credits, and deductions,… more
- NBT Bank (Norwich, NY)
- …Characteristics and Requirements: Some evening hours required. Tasks Performed: + 80% Contact past due consumer and residential mortgage customer accounts for ... that may arise. Researches lost or mis-posted payments for customer accounts. Reviews collateral prior to any actions the...Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com. The Human Resources… more
- Capgemini (New York, NY)
- … and employee journeys. * Ensure CRM solutions are integrated with ERP, contact center , MarTech, portals, and analytics platforms. **Leadership & Governance** * ... * Translate business goals into scalable CRM architectures that support customer 360, sales/service automation, partner management, and digital onboarding. *… more
- TEKsystems (East Greenbush, NY)
- …and has upward career mobility. Qualifications - 2-3 years of RECENT call center experience - Independent, positive, confident, and customer -oriented - Time ... - Knowledge of company policy/procedures - Serves as point of contact , receives/resolves complex customer services in an accurate or timely manner - Participate… more
- Compass Group, North America (New York, NY)
- …of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary ... maintain all public areas, the ambassador will be the point of contact for reception and executive office. RESPONSIBLITIES: *Provide high-level internal and external… more
- Stony Brook University (Stony Brook, NY)
- …and coordination with the Student Financial Services Office. + Provide first point of contact customer service via phone, email, chat, and in person. + Act ... of clerical experience or a Bachelor's degree and clerical experience. Customer service experience. Experience working with sensitive and confidential data.… more
- Paylocity (Rochester, NY)
- …client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing ... resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination… more
- Otis Elevator Company (Albany, NY)
- …through maintaining good working relationships with existing customers + Serve as primary contact for timely resolution of customer needs surrounding inquiries + ... technical products requiring consultation + You have a strong customer and service orientation, including excellent interpersonal skills +...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- The Estee Lauder Companies (New York, NY)
- …investment across ELC's portfolio of NA brands to accelerate growth, new customer acquisition, brand recognition and channel efficiency. + Responsible for developing ... paid search portfolio roadmaps to drive and hit new-to-file customer growth goals at an effective and efficient ROAS...like Skai, SA360, Google Analytics, Looker, and Google Merchant Center is required + Experience with Excel (vlookups, pivot… more
- Global Foundries (Malta, NY)
- …criteria through literature search, review of industry standards, and customer interactions. Working closely with technology development, manufacturing engineering, ... improve, and develop methodologies and models for lifetime projections + Address customer requests or issues involving reliability + Provide support to the… more