- Nuvance Health (Poughkeepsie, NY)
- …confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned ... protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments.… more
- Sanofi Group (Albany, NY)
- …access, payer medical policy, prior authorization, specialty pharmacy operations, infusion center procedures and other business-related issues for T1D. In addition, ... healthcare facilities. + Act as the main point of contact for the Patient Support Services Hub, and communicate...Establish positive and productive working relationships with all key customer segments (internal and external). + Conduct HCP office… more
- Nuvance Health (Carmel, NY)
- …confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned ... protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments.… more
- Amazon (New York, NY)
- …in partnership with Global Events team * Serve as a primary sponsor enablement contact as it pertains to managing the sponsorship support alias, ensuring a high bar ... with central Sponsorship Operations Enablement team associated with Exhibitor Resource Center construction, tool management, and lead reporting * Build and maintain… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... the adherence to established departmental controls and procedures + Review holds, customer notes and special instruction. Correct errors and review tracking and… more
- Nestle (New York, NY)
- …collaborate with various stakeholders, including Technical & Quality Management, Customer Call Center (COE), HeadQuarters Technical Department, Commercial ... programs to facilitate seamless day-to-day services. Collaboration with teams in contact with Distributor Partners and HeadQuarters technical groups will be… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL SUMMARY Serve as the primary point of contact in a high-traffic, student-centered office. Responsible for delivering outstanding ... customer service by welcoming visitors, managing scheduling, answering phone...day-to-day administrative functions. Provides operational support to the College Center for Advising Services (CCAS) and administrative assistance to… more
- Evolent (Albany, NY)
- …to support business growth initiatives + Oversee an end-to-end new customer acquisition process, from pitch to opportunity sizing, pricing, diligence, partner ... operations: reporting/analytics, Salesforce.com utilization, quarterly KPI targets + Channel customer feedback from the market to systematically inform marketing,… more
- Amazon (New York, NY)
- …Applications group includes services such as Amazon Connect (a cost-effective cloud contact center ), our End User Computing (including Amazon Workspaces, ... stores to sports arenas and airport shops, helping businesses boost customer satisfaction, increase sales, and optimize operations. This technology also powers… more
- Owens & Minor (Kingston, NY)
- …and **patient-focused** Branch Coordinator to serve as the **first point of contact ** for patients, both in-person and over the phone. This role involves ... DUTIES AND RESPONSIBILITIES** + Act as first point of contact to patients arriving in person. + Answer inbound...and submit to the lock box. + Perform outbound customer satisfaction calls to patients and referrals. + May… more