- Carrington (Albany, NY)
- …that meet or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. + Perform actions required ... + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call environment. + One to… more
- Evolent (Albany, NY)
- …process at first call while promoting a supportive team approach with call center staff. Clinical Reviewers are supported by Field Medical Directors (MDs) in the ... approvals and denials, giving clinical rationale, while providing optimum customer service through professional/accurate communication and maintaining NCQA and… more
- Cognizant (Albany, NY)
- …design and implementation of Amazon Connect Global Resiliency (ACGR) for our enterprise contact center solutions. The ideal candidate will have a deep ... on the technical design and implementation of Amazon Connect for customer cloud transformations. Disaster Recovery: Develop and maintain technical playbooks… more
- Mount Sinai Health System (New York, NY)
- …of the patients, family, and caregivers **Qualifications** 4+ years of healthcare/ customer service or relevant experience. AAS degree or combination of ... specialty appointments and resolving billing errors (when app + Contact insurance carriers for patients' pre-certification; consults with Department/Practice Manager… more
- RVO Health (New York, NY)
- …the long-term value of known users and impact of marketing initiatives. Analyze customer lifetime value (CLV), retention rates, and other key indicators to inform ... Savings Account + Commuter Benefits + Gym & Fitness Center Discount Program **Who We Are:** Founded in 2022,...participate in the job application or interview process, please contact ###@rvohealth.com. **We do not provide visa sponsorship for… more
- Meta (New York, NY)
- …on a mission to build the next computing platform by putting people at the center of emerging hardware and software technologies. We envision a metaverse that is the ... will be responsible for informing the creator roadmap with customer and market needs in mind as well as...creator tools go-to-market strategy. Be the single point of contact for communicating updates and leading review alignment across… more
- Fort William Henry Resort (Lake George, NY)
- …Hotel Porter is responsible for many of the guests needs. You must have great customer skils and should be clean and crisp in appearance and physically fit. The ... application process for Fort William Henry Hotel & Conference Center in Lake George, NY. You are applying for...hotels, shops, museum and restaurants. Being professional while in contact with our guests and employees is a major… more
- Enterprise Mobility (Albany, NY)
- …to earn yearly merit increases based on performance. This position is located at our Service Center : 865 Old Albany Rd Latham, NY 12110. We offer: + Paid time off + ... and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is...to a disability, you may use this alternative email address (###@ehi.com) to contact us about your interest in… more
- Garnet Health (Middletown, NY)
- …Associate on our Emergency Department team at/in Garnet Health Medical Center -Middletown. Responsibilities The ED Service Associate position encompasses many duties. ... or ventilated facility. Works indoors, with considerable public contacts. Frequent patient contact . Often exposed to odors and infectious waste. Frequent exposure to… more
- Enterprise Mobility (Syracuse, NY)
- …hour to $34 / hour based on certifications. The position is located at our Service Center , 5721 E Taft Rd Syracuse, NY 13212. We offer: + Paid time off + Consistent ... and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is...to a disability, you may use this alternative email address (###@ehi.com) to contact us about your interest in… more