• Contact Center Analyst

    CalSTRS (Sacramento, CA)
    …helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact for CalSTRS' ... make critical, life-impacting decisions. Under the supervision of the Contact Center Team Manager, the... Team Manager, the Contact Center analyst will: + Respond to customer … more
    CalSTRS (07/30/25)
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  • Director, Consult Partner - Contact…

    Kyndryl (Sacramento, CA)
    … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
    Kyndryl (07/29/25)
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  • Contact Center - Solution Engineer

    Zoom (San Jose, CA)
    What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team . Do you have a passion for working with customers? Do you ... have you join us here at Zoom! About the Team The Contact Center Solutions...technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer… more
    Zoom (07/26/25)
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  • Contact Center Systems Administrator

    WSP USA (San Francisco, CA)
    **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service ... have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work...complex technical issues. + Experience working in a dynamic team environment and collaborating with cross-functional teams. **Technical Requirements:**… more
    WSP USA (07/19/25)
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  • Work at Home Contact Center Agent

    Mass Markets (CA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure… more
    Mass Markets (07/16/25)
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  • Member Contact Center Representative…

    Financial Partners Credit Union (Costa Mesa, CA)
    …education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead, ability to work ... contact channels (phone, e-mail, chat, etc.) Help the team meet the overall service goal by moving routine...experience would be preferred. Proven ability to assist in team motivation. Strong customer service skills, strong… more
    Financial Partners Credit Union (05/31/25)
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  • Bilingual Contact Center Agent

    Pearl Interactive Network (Sacramento, CA)
    **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more
    Pearl Interactive Network (08/01/25)
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  • Contact Center Operations Program…

    US Tech Solutions (Sunnyvale, CA)
    **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
    US Tech Solutions (07/31/25)
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  • Patient Access Rep III - Patient Access…

    Cedars-Sinai (Los Angeles, CA)
    …ID** : 11287 **Working Title** : Patient Access Rep III - Patient Access Contact Center (Full-time, Hybrid) **Department** : CSMC 8560009 CSRC Sched Reg Patient ... **Job Description** **Come join our team !** The Patient Access Rep III is an...for service. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration… more
    Cedars-Sinai (08/01/25)
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  • Patient Access Rep II - Patient Access…

    Cedars-Sinai (Los Angeles, CA)
    …**Req ID** : 10211 **Working Title** : Patient Access Rep II - Patient Access Contact Center - Full-Time, Hybrid **Department** : CSMC 8560009 CSRC Sched Reg ... top ten in the United States? Come join our team !** The Patient Access Rep II performs all admissions...areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration… more
    Cedars-Sinai (06/01/25)
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