- Mass Markets (CA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure… more
- Cedars-Sinai (Los Angeles, CA)
- …: 6176 **Working Title** : Admissions Team Lead - Patient Access Contact Center (Hybrid) **Department** : CSRC Sched Reg Patient Access **Business Entity** ... efficient and appropriate utilization of resources. Acts as a resource for team members by assisting with coaching, training orientation of new hires, professional… more
- Cedars-Sinai (Los Angeles, CA)
- …**Req ID** : 9812 **Working Title** : Patient Access Supervisor - Patient Access Contact Center (PACC) - Primary Care/Pediatrics - Hybrid **Department** : CSRC ... terms and assures patient advocacy. The Supervisor guides staff in meeting customer 's needs consistent with the Medical Center 's philosophy, mission, vision… more
- Amazon (Irvine, CA)
- …The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their ... to our product teams, strengthening the product roadmap. Our team is at its best when a customer...years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications… more
- Financial Partners Credit Union (Downey, CA)
- …education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead, ability to work ... Type Full Time Job Description PURPOSE OF JOB: Member Contact Center Representatives are accountable for handling...experience would be preferred. Proven ability to assist in team motivation. Strong customer service skills, strong… more
- Cedars-Sinai (Los Angeles, CA)
- …most. **Req ID** : 7462 **Working Title** : Patient Access Rep II - Patient Access Contact Center - 8 Hour, Day Shift **Department** : CSRC Sched Reg Patient ... for a full-time PAR II position with the Patient Contact Call Center . Applications are reviewed as...top ten in the United States? Come join our team !** The Patient Access Rep II performs all admissions… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Manager Redwood City, California, United States New Human Resources Post Date 3 days ago Requisition # 106512 --> Sign Up for ... service manager within the University Human Resources Service Center who leads a team that provides...team , which serves as the first point of contact for HR inquiries and handles I-9 processing and… more
- UCLA Health (Los Angeles, CA)
- …, you will provide tactical execution and leadership for our Member and Provider Contact Center . Your passion for excellence will help ensure the delivery of ... all new and existing members who engage with the Contact Center . This will involve managing, coaching,...Center . This will involve managing, coaching, and developing customer service representatives to ensure results, behaviors, and culture… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Supervisor Redwood City, California, United States New Human Resources Post Date 3 days ago Requisition # 106513 --> Sign Up ... service supervisor within the University Human Resources Service Center who oversees the team of service...improvement or automation. The supervisor trains and guides their team to provide excellent customer service and… more