- SMBC (Los Angeles, CA)
- …at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ### to request ... for middle market and professional service companies by establishing long term customer relationships and loyalty, providing superior products and services through a… more
- Amazon (Santa Clara, CA)
- …- Unlock scale by identifying patterns and establishing reusable assets to accelerate customer impact of future engagements About the team AWS Global Services ... and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists passionate about...Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of… more
- Zoom (San Jose, CA)
- …omni-channel contact center solutions (Zoom Contact Center ), support ticketing systems (ServiceNow), and customer service automation platforms. ... What you can expect Zoom's Customer eXperience (CX) Systems Engineering team ...+ Developing REST/SOAP integrations with external platforms (eg, Zoom Contact Center , Salesforce) using IntegrationHub, MID Servers,… more
- Dignity Health (Rancho Cordova, CA)
- …times utilizing an electronic appointment management system, electronic health record, and contact center system. In addition, may assist with referrals and ... Representative (PSR) position is the first point of phone customer service contact for our patients, physicians,...Diploma or equivalent. + Must be able to pass Contact Center Final Exam after completing the… more
- Amazon (Santa Clara, CA)
- …and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...and deliver scaleable, resilient systems while maintaining a constant customer focus. As a developer on our team… more
- DoorDash (Rocklin, CA)
- About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers ... and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store,...variety of duties + You have experience within retail, customer service, food and beverage, administrative, healthcare or similar… more
- City of Long Beach (Long Beach, CA)
- …permitting software to track, process and manager permit record efficiently. Strong customer service skills, attention to detail and the ability to interpret ... planning and zoning services in person at the permit center , via phone, and virtually. The Permit Technician will...and other required forms. Issues permits as authorized; provides customer support and assistance at the public permit processing… more
- Verint Systems, Inc. (Sacramento, CA)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and ... At Verint, we believe customer engagement is the core of every global...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Carrington (Anaheim, CA)
- …annual bonus. **What you'll do:** + Develop the standard reporting practices for Customer Contact and the Dialer Operations. + Responsible for leading ... **Come join our amazing team and work remote from home!** The Business...changes are implemented correctly and do NOT affect the contact center metrics or alter accordingly. +… more
- Walmart (Sunnyvale, CA)
- … Center Services The Sam's Contact Center Services team is dedicated to transforming customer interactions through innovative technology solutions. ... managers who collaborate to deliver seamless, scalable, and reliable contact center experiences. We focus on building...team that values creativity, technical expertise, and a customer -first mindset. **What you'll do ** + **Full Stack… more