- US Tech Solutions (Sunnyvale, CA)
- **Description:** + We are seeking a Help Center / Customer Support Production Ops Program Manager to join Client's Content Innovation and Operations team . + ... workflows, including coordination with production vendors. + Experience working within customer support or help center environments, including managing and… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... the safety net required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and Grievances is responsible for the centralized… more
- Amazon (San Francisco, CA)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
- Amazon (Mountain View, CA)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Description The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
- Sony Pictures Entertainment (Culver City, CA)
- … Center work queue in real time using industry established standards for contact center performance + Adjust staffing levels and assignments to meet changing ... Center is responsible for managing and overseeing a team of service center agents, ensuring efficient...performance against key metrics, providing coaching and feedback, resolving customer issues, and motivating the team to… more
- Sylvan Learning (Salinas, CA)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Center to ... performance goals and grow the Center . The Center Director is also responsible for managing the day-to-day... staff and serves as the principle point of contact for the Franchisee. ESSENTIAL JOB FUNCTIONS * Ensures… more
- NTT America, Inc. (Sacramento, CA)
- …inclusion - it's a place where you can grow, belong and thrive. The Data Center Technician provides a working level of data center knowledge and is responsible ... for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Data Center Technician… more
- Signet Jewelers (Simi Valley, CA)
- …to link to our careers page! J oin our Field Design & Service Center Team ! Whether you are just starting your career or an experienced ... work with great quality when promised. Strategizes and resolves customer and team member concerns. Does evaluation...Prevention Policies and Procedures . Recruit Design & Service Center Team Members utilizing the Talent Acquisition… more
- Amazon (Pasadena, CA)
- …Services (AWS) Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians on a mission to develop a fault-tolerant ... quantum computer. You will be joining a team located in Pasadena, CA that conducts materials research...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more
- Amazon (Pasadena, CA)
- Description The Amazon Web Services (AWS) Center for Quantum Computing (CQC) in Pasadena, CA, is looking to hire a Quantum Research Scientist in the Quantum Error ... Correction Theory Team . You will be joining a multi-disciplinary ...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more