- Kyndryl (Tallahassee, FL)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- EverBank (Jacksonville, FL)
- ** Contact Center Leader** The Contact Center Leader plans and directs all aspects of an organization's contact center policies, objectives, ... efficiency. **Key Responsibilities and Duties** + Develops and executes on high-level contact center strategies and plans ensuring alignment with the… more
- Deloitte (Miami, FL)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- Humana (Tallahassee, FL)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Intermountain Health (Tallahassee, FL)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... are unable to accommodate time off during the training period.** + **Shift Details** **: Contact Center is open Monday - Friday 7:00 AM- 7:00 PM** **Caregivers… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related… more
- Zoom (Tallahassee, FL)
- …(Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has ... build and manage pipelines for assigned territory. About the Team The Zoom sales team is a...solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to… more