- Kyndryl (Tallahassee, FL)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Zoom (Tallahassee, FL)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team . Do you have a passion for working with customers? Do you ... have you join us here at Zoom! About the Team The Contact Center Solutions...technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- University of Miami (Medley, FL)
- …are working together for a common goal. The incumbent is responsible for supervising a team of contact center agents who are responsible for patient access ... has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual...requires being available to affect the entirety of the team 's operations by effectively building call center … more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related… more
- Paychex (St. Petersburg, FL)
- …experts. Responsibilities + Provides the strategic direction and leadership to the contact center organization responsible for achieving best in class service. ... + Develops customer -centered goals and KPI's to measure success and productivity....Preferred + Required: 3 years of experience in Leading contact center supervisor level leaders and individual… more
- Pearl Interactive Network (Tallahassee, FL)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …+ Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer /call communications processes and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Join our team as a Remote Call Center Customer Service Representative and help us...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more