- Kyndryl (Albany, NY)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- US Bank (New York, NY)
- …excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. ... and various US Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We are...Our approach to benefits and total rewards considers our team members' whole selves and what may be needed… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from...and CHAT across all market segments. By joining our team , you'll be joining a Bank that believes that… more
- Humana (Albany, NY)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- NTT America, Inc. (NY)
- …organization, apply now. We are currently seeking a Specialty Seller BPO, Contact Center (Remote) US to join our team in New York, New York (US-NY), United ... Expertise in engaging consultatively to solve process challenges related to ** Contact Center , Customer Experience,** or **industry-specific processes** . +… more
- Intermountain Health (Albany, NY)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... are unable to accommodate time off during the training period.** + **Shift Details** **: Contact Center is open Monday - Friday 7:00 AM- 7:00 PM** **Caregivers… more
- Albany Medical Center (Albany, NY)
- …departments to identify and achieve department and organizational goals and provides direct contact with vendors to ensure customer needs are met. Essential ... Record (EHR) implementation experience (super user, trainer, or implementation project team member) - required + Strong organization, interpersonal communication and… more
- Zoom (New York, NY)
- …(Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has ... build and manage pipelines for assigned territory. About the Team The Zoom sales team is a...solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to… more
- Pearl Interactive Network (Albany, NY)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each ... Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient...a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether… more