- Under Armour, Inc. (Albany, NY)
- …at both the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going training ... and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
- Tarrytown Rehabilitation & Nursing Center (Delhi, NY)
- …the Following: + Premium Compensation + Great Benefits Package + Fun, Family-Like Team , and Atmosphere! + Work in a Beautifully Remodeled Office + Professional ... meet census goals by working with the facility's administrative team , through external networking and marketing of all featured...tours as needed. + Maintain an accurate referral source contact list and follow up with all leads and… more
- Amazon (New York, NY)
- …AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens ... to join our Amazon Web Services Generative and Agentic AI professional services team . This strategic role will be pivotal in creating cohesion between our global… more
- Suburban Propane (Syracuse, NY)
- …and Bachelor's degree in Business or related field preferred + Minimum 3 years customer contact center experience + Minimum 2 years employee ... Customers' Expectations. This position is accountable for leading a team of Customer Service Representatives engaged in...effective oral and written communication skills + Familiar with contact center technology: ACD, WFM, IVR, Call… more
- TEKsystems (Buffalo, NY)
- … team meetings and training * Perform other duties as assigned Skills Customer service, Call center , Customer support, data entry, benefits verification, ... to provide the highest level of service on each contact . You will spend your day on the phone,...Microsoft office, customer service call center , pension, inbound call, outbound calls Top Skills… more
- Amazon (New York, NY)
- …a critical role in accelerating AWS revenue growth while helping customers enhance their contact center operations and customer engagement in a rapidly ... to identify opportunities for product enhancements that better meet customer needs. About the team Why AWS?...or go-to-market, or sales experience. - 5+ years of Contact Center Solutions. - 10+ years in… more
- TEKsystems (Buffalo, NY)
- … team meetings and training * Perform other duties as assigned Skills Customer service, Call center , Customer support, data entry, benefits verification, ... to provide the highest level of service on each contact . You will spend your day on the phone,...Microsoft office, customer service call center , pension, inbound call, outbound calls Top Skills… more
- Amazon (New York, NY)
- …feedback on observations and trends. They will also serve as a key contact for escalated customer issues, assisting with training and ensuring adherence ... (QA). * Serve as a reference and point of contact for escalated customer situations, offering guidance...Demonstrated success in coaching, mentoring, and/or leading a small team in a customer service environment *… more
- Anytime Fitness (Elmsford, NY)
- *Do Not Contact the Clubs* Our growing Anytime Fitness clubs in Westchester County are adding to the Team the best-of-the-best Gym Managers and Personal ... commissions. Health Club 1+ years experience in managing fitness center (s); must live locally(30 minute radius max - do...of general duties (but not limited to): - Exceptional customer service at the club ( ie handling prospective… more
- Zoom (Albany, NY)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... Customer Marketing Specialist to join our Integrated Marketing team to drive product adoption, feature engagement, and reducing...success. About the Team The global campaigns team sits at the center of global… more