- Amazon (New York, NY)
- …a passion for helping customers achieve their full potential? Do you have the contact center (CCaaS) and customer experience knowledge, enterprise expertise, ... our customers, and working across AWS as #OneTeam. The Customer Experience specialist team helps customers learn...fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category.… more
- BJs Wholesale Club (Ithaca, NY)
- …merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Team Members: + Carry out job ... Join our team of more than 34,000 team ...supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale… more
- Datavant (Albany, NY)
- …care. By joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling some of healthcare's ... vision for healthcare. This is a Remote role (Call Center ) * Full-Time: Monday-Friday 8:00am to 4:30 pm EST...and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release of… more
- Pearl Interactive Network (Albany, NY)
- …Foster a positive work environment by providing support, guidance, and mentorship to the contact center team . + Lead initiatives to improve employee ... Work with IT and vendor partners to troubleshoot and enhance contact center technology solutions. **Quality Assurance & Customer Experience:** + Develop and… more
- Fujifilm (Albany, NY)
- …related technologies. + May be scheduled as a Project Team Shift Lead which is a team point of contact for any Project Team issue/case that needs to have ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and...units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units… more
- Amazon (New York, NY)
- …problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...us to innovate on this new service that addresses customer needs to build modern contact centers… more
- Amazon (New York, NY)
- …on customer service, not service centers." and "Amazon is totally disrupting the customer contact center space as they have many other market-spaces with ... people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver...us to innovate on this new service that addresses customer needs to build modern contact centers… more
- Old Dominion Freight Line (Glenville, NY)
- …service centers and customer facilities or work sites within the service center 's geographic area. May sort, handle, load, and/or unload freight at company and ... that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for...tools and supplies (eg pallets, straps, rope) + Frequent contact with service center personnel; fast-pace and… more
- Pearl Interactive Network (Albany, NY)
- …(SOC)** plays a key role in managing the day-to-day operations of the contact center site. This includes optimizing service delivery, overseeing staffing, ... Service Delivery:** + Oversee the daily operations of the contact center , ensuring all functions run smoothly...disruptions in service or workflow. + Collaborate with the Customer Service team to ensure high-quality service… more
- Amazon (New York, NY)
- …most exciting AWS services? -- Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...us to innovate on this new service that addresses customer needs to build modern contact centers… more