- Fujifilm (Albany, NY)
- …related technologies. + May be scheduled as a Project Team Shift Lead which is a team point of contact for any Project Team issue/case that needs to have ... **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and...units. This role primarily interacts with FUJI Technical Assistance Center (TAC), FUJI customers and other FUJI business units… more
- Amazon (New York, NY)
- …problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...us to innovate on this new service that addresses customer needs to build modern contact centers… more
- Amazon (New York, NY)
- …on customer service, not service centers." and "Amazon is totally disrupting the customer contact center space as they have many other market-spaces with ... people daily. Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver...us to innovate on this new service that addresses customer needs to build modern contact centers… more
- Old Dominion Freight Line (Glenville, NY)
- …service centers and customer facilities or work sites within the service center 's geographic area. May sort, handle, load, and/or unload freight at company and ... that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for...tools and supplies (eg pallets, straps, rope) + Frequent contact with service center personnel; fast-pace and… more
- Pearl Interactive Network (Albany, NY)
- …(SOC)** plays a key role in managing the day-to-day operations of the contact center site. This includes optimizing service delivery, overseeing staffing, ... Service Delivery:** + Oversee the daily operations of the contact center , ensuring all functions run smoothly...disruptions in service or workflow. + Collaborate with the Customer Service team to ensure high-quality service… more
- Amazon (New York, NY)
- …most exciting AWS services? -- Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...us to innovate on this new service that addresses customer needs to build modern contact centers… more
- Verint Systems, Inc. (Albany, NY)
- …is positioned in the customer accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement Data Hub to senior IT and ... At Verint, we believe customer engagement is the core of every global...Data Science. + 10+ years of in-depth experience with contact center operations - either in a… more
- Amazon (New York, NY)
- …for helping customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS as ... is made up of deep CX and Enterprise Contact Center domain experts who work directly...to our product teams, strengthening the product roadmap. Our team is at its best when a customer… more
- DoorDash (Rochester, NY)
- About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers ... and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store,...variety of duties + You have experience within retail, customer service, food and beverage, administrative, healthcare or similar… more
- New York Racing Association (NY)
- Title: Team Leader - NJ Employee Status: Regular Full Time...* Minimum three (3) years of experience in a customer service contact center or a ... Days/Week (40% Remote) FLSA Status: Non-Exempt Job Overview: The Team Leader is responsible for the daily operation of...transactions * Maintain digital and physical files. * Handle customer inquiries including customer disputes and cancelling… more