- ASM Global (Brooklyn, NY)
- …Minimum Pay Rate: $ 2 6 .00 Maximum Pay Rate: $ 2 6 .00 Join Our Team at Barclays Center ! Congratulations on taking the first step toward embarking on an ... exciting new adventure at Barclays Center ! At Barclays Center , we're more...creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an… more
- Sharecare (Albany, NY)
- …agents, ensuring consistent performance and professional growth. + Act as the main point of contact for the call center team , addressing their needs and ... our employees. The Employee Experience Lead will manage a team of call center agents, handle high-level...managing call center operations or a similar customer service/support environment. + Strong leadership and team… more
- University of Rochester (Rochester, NY)
- …the individual, and internal equity considerations._ **Responsibilities:** Responsible for the Customer Service Center , the main communication hub for University ... alert, fire alert confirmed, amber alert, utility alert, command center activated, code team and code ...with a summary email. If necessary, call in additional Customer Service Center staff to provide support… more
- Amazon (New York, NY)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space....stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... in service and provides that data to the training team to enhance current training. + Documents customer...Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4… more
- Olympus Corporation of the Americas (New York, NY)
- …support personnel and sales colleagues to coordinate activities to best serve the customer and drive the business focus for the company. **Job Duties** + Achieve ... related products to new or existing customers. Serve as the primary point of contact for all prospective customers for capital and service products. + Identify and… more
- Bright Horizons (NY)
- …person in an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client ... will help shape the success of our early childhood center . Support the Center Director with daily...difference in the lives of children, families, and your team . **Responsibilities:** + Uphold our mission, culture, and values… more
- Bright Horizons (NY)
- …quickly and avoid gossip + Maintain an organized, orderly environment that welcomes families into the center + Alert center team to first time use at the ... programming and financial success. Responsible for managing and developing center demand and parent/guardian relationships through outstanding customer...center activities and staff meetings as part of center team + Assist in outreach by… more
- Brighton Health Plan Solutions, LLC (Westbury, NY)
- …and analytical functions within a dynamic entrepreneurial environment, focusing on contact center reporting, trending, analysis with actional recommendations. ... Data Analyst will act as a liaison between the Contact Center , Operations and Analytics for reporting...to provide meaningful insights. + Create strategies to improve customer support and minimize expense + Analyze current performance… more
- Medtronic (New York, NY)
- …product awareness. + Works closely with Therapy Development Management to provide customer case and education support. + Identifies and facilitates execution on ... growth opportunities with the Clinical Support Team . + Serves as a technical resource to support...serving as a technical resource between engineering and the customer . ** Customer Support Role** + Develops and… more