• Team Lead Distribution 1st shift

    Henkel (Geneva, NY)
    Team Lead Distribution 1st shift **_About_** **_this_** **_position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, ... efficiency and best utilization of labor. + Initiate training of new pickers with customer orders. + Assign pickers to shipments for truckloads and wrap and load… more
    Henkel (05/03/25)
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  • UC Network Cisco Engineer

    TEKsystems (Brooklyn, NY)
    …Customer Journeys, and Reporting. Support and maintain existing Telephony and Contact Center solutions and demonstrate complex problem-solving skills. These ... and networking experience. This engineer will work on a team of 16 and partner with department managers and...They should all be experienced in Cloud enablement of contact center solutions Minimum of 4 years… more
    TEKsystems (05/13/25)
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  • Workforce Management Analyst

    Lincoln Financial (Albany, NY)
    …detailed and complex long- and short-term forecasting for the Insurance Operations Contact Center . You will also be responsible for analyzing various ... complex forecasting of call and email volumes for the Contact Center based on historical volumes and...conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if… more
    Lincoln Financial (05/20/25)
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  • Manager, EIOH Central Registration

    University of Rochester (Rochester, NY)
    …calls involving physicians and services, and providing strategic direction to the call center team . + Evaluates needs, recommends plans, and implements changes ... the development, implementation and evaluation of the assigned call center . Facilitates customer access to medical services,...+ Provides strategic direction and training to the call center team that builds long term and… more
    University of Rochester (05/15/25)
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  • Sr Managed Services Consultant - East

    Sprinklr (New York, NY)
    …within our Core platform. + **Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services ... solutions. + Optimize configurations and manage change throughout the customer lifecycle. + Serve as the primary contact...enable a brand's digital transformation. Its platform provides every customer -facing team with the ability to reach,… more
    Sprinklr (04/01/25)
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  • Executive Director- NYU Langone - Manhattan…

    Bright Horizons (NY)
    …person in an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client ... Join **Bright Horizons** as an **Executive** ** Center Director** , where your leadership will enhance...difference in the lives of children, families, and your team . **Responsibilities:** + Lead hiring and create a motivating,… more
    Bright Horizons (05/07/25)
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  • Insurance Benefit Coordinator

    Planned Parenthood of Central and Western NY (Buffalo, NY)
    …applications from all sites. The IBC works collaboratively with all Health Center teams as assigned to identify potentially eligible uninsured or underinsured ... reflect current progress, establishes and monitors goals for the team , serves as support for day-to-day questions and training,...the accuracy and completeness of applications taken by other center staff and assists patients and/or center … more
    Planned Parenthood of Central and Western NY (05/17/25)
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  • Service Manager ( Commercial Truck & Tire Service…

    The Goodyear Tire & Rubber Company (West Seneca, NY)
    …Always" to meet the service goals of the location and needs of the customer . + Assist the Center Manager with hiring, training, and managing associates. ... be responsible for managing the service department including the team and equipment at a Goodyear Commercial Tire &...and equipment at a Goodyear Commercial Tire & Service Center . You will also be responsible for assisting technicians… more
    The Goodyear Tire & Rubber Company (05/12/25)
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  • Manager, Sales (Platform Consultants)

    Verint Systems, Inc. (Albany, NY)
    …however good working knowledge is also acceptable. + Should have in-depth knowledge of contact center operation either in a vendor capacity or have implemented ... At Verint, we believe customer engagement is the core of every global brand....solutions across the contact center as a practitioner. + Working knowledge… more
    Verint Systems, Inc. (04/12/25)
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  • Guest Services Rep II

    University of Rochester (Rochester, NY)
    …for patients, visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of URMC, Ambassadors function ... for patient and visitor information and assistance within the Medical Center . General duties include assisting patients and visitors, patient information,… more
    University of Rochester (03/17/25)
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