- Bright Horizons (NY)
- …person in an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client ... will help shape the success of our early childhood center . Support the Center Director with daily...difference in the lives of children, families, and your team . **Responsibilities:** + Uphold our mission, culture, and values… more
- Bright Horizons (NY)
- …person in an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client ... **Child Care Field Center Director** Join **Bright Horizons** as a **Field**...difference in the lives of children, families, and your team . **Responsibilities:** + Lead hiring and create a motivating,… more
- Ricoh Americas Corporation (Westbury, NY)
- …Shift work, overtime, stand-by and/or on-call may be required. . Requires daily internal contact with the service call center via telephone and wireless to ... driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer -obsessed collaborators who aspire to deliver the… more
- Capgemini (New York, NY)
- …behaviour insights. * Orchestrate customer experience workflows using Genesys for contact center and omnichannel support. * Monitor solution performance and ... Technical Support * Serve as the primary point of contact for customer inquiries via email, chat,...understanding of REST APIs, Webhooks, enterprise security standards, and contact center technologies. * Excellent communication skills… more
- Amazon (New York, NY)
- …and high technology. We're looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE ... build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments...- Strong CX background with history of growing a Contact Center , VDI, or Unified Communications business.… more
- Catholic Health Services (West Islip, NY)
- …of Catholic Health. With almost 900 physicians on staff, and a level I Trauma Center , we care for well over 100,000 patients annually across the south shore of Long ... is built on great choices and empowered leadership, and fosters a team that's focused on evidence based practice, continual learning and exceptional quality… more
- National Safety Council (Syracuse, NY)
- …administrators, instructors, and/or other stakeholders in an omnichannel contact center environment. Accurately enter and access customer information into ... routine transactions. Complete specific project assignments to improve the customer experience and collaborate to create team ...years of customer service experience in a contact center environment. + Excellent verbal and… more
- Sprinklr (NY)
- …within our Core platform. + **Managed Services Consultant - CCaaS:** Specializes in customer engagement and contact center solutions. + **Managed Services ... solutions. + Optimize configurations and manage change throughout the customer lifecycle. + Serve as the primary contact...enable a brand's digital transformation. Its platform provides every customer -facing team with the ability to reach,… more
- Planned Parenthood of Central and Western NY (Buffalo, NY)
- …applications from all sites. The IBC works collaboratively with all Health Center teams as assigned to identify potentially eligible uninsured or underinsured ... reflect current progress, establishes and monitors goals for the team , serves as support for day-to-day questions and training,...the accuracy and completeness of applications taken by other center staff and assists patients and/or center … more
- US Foods (Clifton Park, NY)
- …events. Manage distribution. + Responsible for communicating local promotional results to sales team by using Center provided analytics or working with Sales ... sales meetings, promotions/incentives, etc. + Area's voice of marketing leadership for center led strategic initiative such as flyer promotions, product launches, … more