- Rochester Regional Health (Rochester, NY)
- …issues; escalating according to established process. + Ensures own compliance with all contact center policies and procedures. Is open to constructive criticism ... members throughout the day when questions arise + Ensures own compliance with all contact center policies and procedures. Is open to constructive criticism and… more
- Red River (Buffalo, NY)
- …and technical support for sales opportunities. + Serves as the technical point of contact and technical sales lead for the customer . + Provides the initial ... This position is a customer -focused technical sales professional who provides high-level technical...the ability to work effectively with the Red River team . + Maintainsprofessional levelpresales engineering skills and in-depth knowledge… more
- Amazon (New York, NY)
- …About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal ... scientific techniques and inventing new ones to address specific customer needs at a project level. You should be...With Amazon Connect, you can create your own cloud-based contact center and be taking calls in… more
- US Foods (Buffalo, NY)
- …of contact for assigned Territory Managers and Customers through Team selling, administrative support, and resolving questions/requests/issues in a timely manner ... of approximately 90 percent remote/virtual and 10 percent onsite at distribution center offices located anywhere in the Northeast Region of the United States… more
- Old Dominion Freight Line (Tonawanda, NY)
- …service centers and customer facilities or work sites within the service center 's geographic area. They sort, handle, load, and/or unload freight at company and ... that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for...tools and supplies (eg pallets, straps, rope). + Frequent contact with service center personnel; fast-pace and… more
- CUNY (New York, NY)
- …The City College of New York. The Enrollment Manager will serve as the primary contact for the One Stop Services Center . The selected candidate will perform ... judgment and discretion. This position will directly oversee the One-Stop Student Services Center , including hiring and training staff. In addition to the CUNY Title… more
- iCIMS (Albany, NY)
- …stakeholder management, sales assistance, and cross-functional alignment. The Project Management team operates at the center of a collaborative ecosystem, ... a strategic and experienced Manager, Project Management to lead a team responsible for orchestrating the successful delivery of client-facing SaaS implementation… more
- Transdev (Garden City, NY)
- …with command center using best judgment for solutions + Field customer questions regarding regular service or service interruptions + Performs and completes all ... that could impact on time service goals Task Two: Supervise and monitoring command center operations: + Direct, and monitor and control movement of buses on the… more
- TD Bank (New York, NY)
- …competing priorities effectively + Ability to work within a highly collaborative team environment ** Customer Accountabilities:** + Understands and supports the ... Relationship Manager (ARM) is a high-touch point of client contact accountable to serve the unique and complex needs...contributes to the ongoing improvement of the partner / Customer experience **Employee/ Team Accountabilities:** + Be engaged… more
- Kyndryl (Albany, NY)
- …clientele, focusing on enhancing client HR, IT service management, collaboration, contact center , and employee experience functions across the enterprise. ... transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center , Employee Experience, and related DWS offerings.… more